Bugs Found in CHAI: Social AI Platform – Chat for iOS
CHAI: Social AI Platform is an AI-powered app that allows you to chat with AI-driven characters, each with a unique voice and personality. The character library is extensie and AI models are refined to answer in a highly human-like manner, maintaining their personalities and unique dispositions throughout the conversation.
The app also offers a character creation feature that lets every user create their own character. It also offers an image-generation feature that helps users take their creative expression further.
The QAwerk team of expert engineers tested CHAI: Social AI thoroughly during our bug crawl. We found the app to be fun and promising. However, we discovered a few issues that could disrupt the user experience. Please, take a look at our findings below.
Inability to load more search results
Severity:
Critical
Precondition:
Log in to the app.
Steps to Reproduce:
- Launch the app.
- Tap the ‘Search’ icon in the main navigation menu.
- Enter a valid search input into the ‘Search anything…’ field, for example, ‘psychologist’.
- Execute the search.
- Scroll down the results.
- Tap the ‘Load More’ button.
Environment:
iPhone 17 Pro Max
iOS 26.2
Actual Result:
After tapping the ‘Load More’ button, no additional results are displayed. Instead, the page appears to refresh.
Expected Result:
Tapping the ‘Load More’ button should display additional search results.
Screen blinks when users, who have not previously purchased subscription, tap ‘Restore Purchase’ button
Severity:
Major
Precondition:
- The app is installed.
- A fresh account with no purchases is created.
Steps to Reproduce:
- Launch the app.
- The ‘Subscription’ page should be displayed.
- Tap the ‘Restore purchases’ button at the bottom of the page.
Environment:
iPhone 17 Pro Max
iOS 26.2
Actual Result:
The screen blinks briefly, and no relevant message is displayed.
Expected Result:
The user should receive clear, comprehensible feedback stating that no purchases are available for restoration.
Homescreen issue with long chat AI names: they are not truncated, leading to UI layout issues in top chat section
Severity:
Major
Precondition:
Log in to the app.
Steps to Reproduce:
- Launch the app.
- Tap the ‘Home’ icon in the main navigation menu.
- Tap the ‘Plus’ button to create a new chat.
- Tap the ‘Continue’ button.
- Enter a Chat AI name with the maximum allowed length (60 characters).
- Tap the ‘Continue’ button 3 times in a row.
- Write any valid first message, for example, ‘Test’.
- Tap the ‘Continue’ button.
- Tap the ‘Publish’ button.
- Observe the top chat section on the homepage.
Environment:
iPhone 17 Pro Max
iOS 26.2
Actual Result:
Rather than truncating, the long chat AI name extends, leading to user interface layout problems in the top chat section.
Expected Result:
The system should automatically truncate long chat AI names with an ellipsis to prevent layout issues.
Application unresponsive or displays endless loader in absence of internet connectivity
Severity:
Major
Precondition:
Ensure the device is not connected to the internet.
Steps to Reproduce:
- Launch the app.
- Perform a search on the homepage or navigate through the application.
- Observe the screen reactions.
Environment:
iPhone 17 Pro Max
iOS 26.2
Actual Result:
The application becomes unresponsive or displays an endless loader.
Expected Result:
The user should receive a notification informing them that an internet connection is required to proceed.
The app is interesting and offers an engaging experience with creative AI-driven interactions. There’s clear potential in the concept, but some features could be improved with comprehensive usability and UI testing.
