Bugs Found in Character AI: Chat, Talk, Text for iOS
Character AI elevates common AI chat apps, offering more room for creativity and fun. It allows users to create their own chatbots with near infinite customization capabilities.
Moreover, the app has its own community, allowing users to connect with other creators and share their experiences and ideas. It’s also a ‘text or talk’ app to maximize user convenience in AI conversations.
Our team at QAwerk recently conducted a bug crawl of Character AI, uncovering a few issues that could affect its performance and user experience. We invite everyone to explore our findings and help drive the continuous optimization and success of this groundbreaking tool.
Changes to ‘Voice Name’ are not saved and name reverts to original
Severity:
Major
Precondition:
- Log in to the app.
- Create a voice and save it after naming.
Steps to Reproduce:
- Launch the app.
- Tap the ‘Account’ button in the bottom right corner.
- Tap the ‘Voices’ tab.
- Tap the voice name.
- Tap the ‘Edit’ button.
- Edit the content in the ‘Voice Name’ field.
- Tap the ‘Save Voice’ button.
- Observe if the voice name changes.
Environment:
iPhone 17 Pro Max
iOS 26.2
Actual Result:
Original voice name is displayed.
Expected Result:
The edited voice name should be displayed.
First message sometimes plays distorted or unclear audio instead of spoken text
Severity:
Major
Precondition:
- Log in to the app.
- Ensure the account has several chat conversations.
Steps to Reproduce:
- Tap the ‘Chat’ button in the main navigation menu.
- Tap on a chat.
- Tap the ‘Sound’ icon of the first message.
Environment:
iPhone 17 Pro Max
iOS 26.2
Actual Result:
The audio that plays is unclear or distorted.
Expected Result:
The audio should accurately represent the associated written text in a clear, spoken format.
App fails to handle offline state, displaying errors and constant loading
Severity:
Major
Precondition:
Ensure that the device is disconnected from the internet.
Steps to Reproduce:
- Launch the app.
- Toggle through the pages in the main navigation menu.
- Observe displayed notifications.
Environment:
iPhone 17 Pro Max
iOS 26.2
Actual Result:
‘Something went wrong,’ and other errors are displayed.
Expected Result:
The app should inform the user that an internet connection is necessary.
App redirects to splash screen displaying sign-out suggestion and login error when opened offline
Severity:
Major
Precondition:
Ensure that the device is disconnected from the internet.
Steps to Reproduce:
- Launch the app.
- Observe the displayed screen.
Environment:
iPhone 17 Pro Max
iOS 26.2
Actual Result:
Upon opening the app, the user is redirected to a splash screen that displays a sign-out prompt and a login error.
Expected Result:
The user should be directed to the app’s navigation menu and made aware that an internet connection is required to proceed.
Authorization page opens unexpectedly for already authorized users when creating Scene
Severity:
Major
Precondition:
Log in to the app.
Steps to Reproduce:
- Tap the central ‘Create’ button on the main navigation menu.
- Tap the ‘Scene’ option.
Environment:
iPhone 17 Pro Max
iOS 26.2
Actual Result:
The user is unexpectedly redirected to the authorization page in the browser, even though they are already authorized.
Expected Result:
An authorized user should not be redirected to the authorization page. Instead, they should be able to remain within the app and seamlessly create a new ‘Scene’.
The app is interesting and offers an engaging experience with creative AI-driven interactions. There’s clear potential in the concept, but some features could be improved to enhance usability and flow. This could be achieved through comprehensive functional testing.
