Bugs Found in Ava: Transcribe Voice to Text for iOS
Ava is a forward-thinking accessibility app that provides real-time live captions and transcriptions for daily conversations, offering an innovative solution to this frequently overlooked facet of our society.
The app’s functionality extends across the mobile, desktop, and web interfaces. It stands out by supporting efficient group chats and online meetings, truly proving its considerable utility. Additionally, Ava boasts commendable integration with prominent collaborative tools such as Zoom and Microsoft Teams.
Our skilled team conducted a meticulous bug crawl of the Ava app, uncovering certain bugs that may impact performance and user experience. Overall, the app is solid and reliable. However, we invite you to review the issues we found to understand their impact on the tool and how they can be fixed through effective QA practices.
Application freezes after tapping ‘Invite’ button
Severity:
Critical
Precondition:
- The app is installed.
- Access to the contact list is enabled.
Steps to Reproduce:
- Launch the app.
- Navigate to the ‘Contacts’ tab.
- Tap the ‘Invite’ button next to the ‘Invite Contacts’ section.
- Attempt to switch between tabs or scroll the page.
Environment:
iPhone 14 Pro, version 26.2.1
Actual Result:
The application becomes unresponsive.
Expected Result:
The user should be able to proceed with the ‘Invite Contacts’ flow without issues.
The page fails to load upon tapping ‘Learn more’ in ‘Discover’ tab
Severity:
Major
Precondition:
The app is installed.
Steps to Reproduce:
- Launch the app.
- Navigate to the ‘Discover’ tab.
- Select any situation from the list.
- Tap the ‘Learn more’ button in the top right corner.
Environment:
iPhone 14 Pro, version 26.2.1
Actual Result:
The page is unresponsive and fails to load.
Expected Result:
The user should be able to access additional information about the selected situation via the ‘Learn more’ button.
Page not loading when user selects ‘X’ (Twitter) in settings
Severity:
Major
Precondition:
- The app is installed.
- The app is open.
Steps to Reproduce:
- Launch the app.
- Navigate to the ‘Settings’ tab.
- Select the ‘X’ option.
Environment:
iPhone 14 Pro, version 26.2.1
Actual Result:
The page does not load.
Expected Result:
The user should be successfully redirected to’X’ (Twitter).
Possibility to create empty quick reply
Severity:
Major
Precondition:
- The app is installed.
- The app is open.
Steps to Reproduce:
- Start recording.
- Tap the keyboard.
- Select the ‘Choose a quick reply to display in full screen’ option.
- Tap the ‘Manage quick replies’ link.
- Tap the ‘Plus’ button.
- Enter spaces into the ‘Shortcut’ field.
- Enter spaces into the ‘Quick Reply’ field.
- Tap the ‘Save quick reply’ button.
Environment:
iPhone 14 Pro, version 26.2.1
Actual Result:
An empty quick reply is saved successfully.
Expected Result:
The user should not be able to save an empty quick reply. They should be presented with a validation message when fields are empty.
‘Edit’ button is enabled if there are no transcripts in the list
Severity:
Minor
Precondition:
- The app is installed.
- The user does not have transcripts in the list.
Steps to Reproduce:
- Launch the app.
- Navigate to the ‘Transcripts’ tab.
- Tap the ‘Edit’ button.
Environment:
iPhone 14 Pro, version 26.2.1
Actual Result:
The ‘Edit’ button is enabled.
Expected Result:
The ‘Edit’ button should be disabled if there are no transcripts.
The app’s overall design is clean and well-structured, making navigation simple and straightforward. The user flow is logical and easy to understand, allowing users to complete key actions without confusion or unnecessary steps. I discovered a couple of issues during testing, but the core functionality works as expected, so the bugs can be remedied through thorough testing to further enhance the user experience.
