Bugs Found in Anaconda SaaS
Anaconda is a popular open-source platform for building and operating AI across models. Data scientists and machine learning enthusiasts especially favor it for its wide range of tools for scientific computing, analysis, data visualization, and related tasks.
In practical terms, Anaconda helps manage a distributed AI package that grows as your business adds new tools. It allows teams to effectively tie together and run models on your preferred infrastructure.
The QAwerk team conducted an extensive bug crawl on Anaconda, identifying several issues with UI and user flows. We invite you to review our findings and better understand the platform.
‘Error creating notebook’ message appears, and error 500 is displayed in Chrome DevTools after adding long Notebook name
Severity:
Major
Precondition:
The user is signed in to the system.
Steps to Reproduce:
- Click the ‘+ Create’ button on the Dashboard.
- Select the ‘New Notebook’ option.
- Enter a long text into the ‘Notebook name’ field (e.g., 500 symbols).
- Click the ‘Create notebook’ button.
- Observe the result.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
The ‘Error creating notebook’ message appears. Error 500 is displayed in Chrome DevTools.
Expected Result:
A character limit should be set for the ‘Notebook name’ field. The Notebook name should be added without errors.
‘An Error Occurred’ message is displayed after account was deleted and then signed up again
Severity:
Major
Precondition:
The user is signed in to the system via a Google account.
Steps to Reproduce:
- Navigate to the Dashboard → My Account → Account Settings → Privacy & Security.
- Click the ‘Delete Account’ button in the ‘Delete your account’ section.
- Click on the ‘Delete Account’ button in the ‘Confirm Deletion’ pop-up
- Sign up with the same Google account.
- Observe the result.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
After deleting the account and signing up again, the system displays the ‘An Error Occurred’ message.
Expected Result:
The user should be successfully signed up to the system.
‘404 Page Not Found’ error message is displayed after clicking ‘Package signatures’ link in ‘Anaconda Core Frequently Asked Questions’ section
Severity:
Minor
Steps to Reproduce:
- Click the ‘Anaconda Platform’ link in the footer.
- Scroll down to the ‘Anaconda Core Frequently Asked Questions’ section.
- Click the ‘How does Anaconda provide full package provenance and traceability?’ link.
- Click the ‘Package signatures’ link.
- Observe the result.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
A ‘404 Page Not Found’ is displayed after clicking the ‘Package signatures’ link in the ‘Anaconda Core Frequently Asked Questions’ section.
Expected Result:
No ‘404 Page Not Found’ errors should appear on any links within the web platform.
Anaconda profile page does not open after clicking any social icons in ‘Submit a request’ page footer
Severity:
Minor
Precondition:
The user is signed in to the system.
Steps to Reproduce:
- Click the ‘Support’ button on the Dashboard.
- Click any of the ‘Submit a Request’ buttons.
- Scroll down to the footer.
- Click any of the social icons.
- Observe whether it takes you to the Anaconda profile page.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
Clicking any of the social icons in the footer on the ‘Submit a Request’ page does not open the Anaconda profile page.
Expected Result:
Clicking any of the social icons in the footer on the ‘Submit a Request’ page should lead to the Anaconda profile page.
‘Edit my profile’ pop-up opens after clicking ‘Contact details’ in User Profile dropdown
Severity:
Minor
Precondition:
The user is signed in to the system.
Steps to Reproduce:
- Click the ‘Support’ button on the Dashboard.
- Click any of the ‘Submit a Request’ buttons.
- Open the User Profile dropdown.
- Click the ‘Contact details’ option.
- Observe the result.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
The ‘Edit My Profile’ pop-up appears when ‘Contact Details’ in the User Profile dropdown is selected.
Expected Result:
After clicking, the ‘Contact Details’ information should be displayed.
Profile photo is not added to user's profile in ‘Edit my profile’ pop-up
Severity:
Minor
Precondition:
The user is signed in to the system.
Steps to Reproduce:
- Click the ‘Support’ button on the Dashboard.
- Click any of the ‘Submit a Request’ buttons.
- Open the ‘User profile’ dropdown.
- Click the ‘Profile’ option.
- Click the ‘Edit profile’ button.
- Click the ‘Change photo’ button in the ‘Edit my profile’ pop-up.
- Observe the result.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
The profile photo is not added to the user’s profile in the ‘Edit my profile’ pop-up.
Expected Result:
The profile photo should be displayed on the user’s profile.
‘Was this article helpful?’ text and ‘Yes’, ‘No’ buttons overlap ‘2026 Support Hours and Holidays’ article
Severity:
Minor
Steps to Reproduce:
- Navigate to the ‘Getting Started – Anaconda Knowledge Base’ page or click this link: https://support.anaconda.com/hc/en-us/categories/44544779303571-Getting-Started.
- Click the ‘2026 Support Hours and Holidays’ link.
- Observe the ‘Was this article helpful?’ text and ‘Yes’, ‘No’ buttons in the article.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
The ‘Was this article helpful?’ text and ‘Yes’, ‘No’ buttons overlap the ‘2026 Support Hours and Holidays’ article text.
Expected Result:
The ‘Was this article helpful?’ text and ‘Yes’, ‘No’ buttons should not overlap the article text.
‘Phone’ field in ‘Edit my profile’ pop-up does not have validation
Severity:
Minor
Precondition:
The user is signed in to the system.
Steps to Reproduce:
- Click the ‘Support’ button on the Dashboard.
- Click any of the ‘Submit a Request’ buttons.
- Open the ‘User profile’ dropdown.
- Click the ‘Profile’ option.
- Click the ‘Edit profile’ button.
- Fill in the ‘Phone’ field with invalid data (e.g., enter letters) and try to save the changes.
- Observe the result.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
The system accepts and saves the invalid symbols in the ‘Phone’ field.
Expected Result:
The system should not save the invalid symbols entered in the ‘Phone’ field. An error message should be displayed upon attempting to save invalid data.
Nothing happens after clicking ‘Delete Account’ button in ‘Confirm Deletion’ pop-up
Severity:
Minor
Precondition:
The user is signed in to the system.
Steps to Reproduce:
- Navigate to the Dashboard → My Account → Account Settings → Privacy & Security.
- Click the ‘Delete Account’ button in the ‘Delete your account’ section.
- Click the ‘Delete Account’ button in the ‘Confirm Deletion’ pop-up.
- Observe the app behavior.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
The system does not respond after clicking the ‘Delete Account’ button in the ‘Confirm Deletion’ pop-up window. The user can only sign out after refreshing the page.
Expected Result:
The user’s account should be deleted after clicking the ‘Delete Account’ button.
User is unexpectedly signed out after clicking any of ‘Submit a Request’ buttons on ‘Support Center’ page
Severity:
Minor
Precondition:
The user is signed in to the system.
Steps to Reproduce:
- Click the ‘Support’ button on the Dashboard.
- Click any of the ‘Submit a Request’ buttons.
- Observe whether the user is still signed in.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
The user is unexpectedly signed out after clicking any of the ‘Submit a Request’ buttons on the ‘Support Center’ page.
Expected Result:
The user should stay signed in to the system.
‘New Notebook’ and ‘New Project’ option names displayed incompletely after collapsing sidebar on Dashboard
Severity:
Minor
Precondition:
- The user is signed in to the system.
- At least one organization is created.
Steps to Reproduce:
- Click the name of the created organization in the sidebar.
- Collapse the sidebar on the Dashboard.
- Click on the ‘+’ (Plus) button.
- Observe how the ‘New Notebook’ and ‘New Project’ option names are displayed.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
‘New Notebook’ and ‘New Project’ option names are not fully displayed after collapsing the sidebar on the Dashboard.
Expected Result:
‘New Notebook’ and ‘New Project’ option names should be fully displayed.
Nothing happens after clicking ‘Back to website’ on ‘Submit a Request’ page
Severity:
Minor
Precondition:
The user is signed in to the system.
Steps to Reproduce:
- Click the ‘Support’ button on the Dashboard.
- Click any of the ‘Submit a Request’ buttons.
- Click the ‘Back to website’ button.
- Observe the result.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
Nothing happens after clicking the ‘Back to website’ button on the ‘Submit a Request’ page.
Expected Result:
After clicking the ‘Back to website’ button, the user should be redirected to the Homepage.
Incomplete listing of options is displayed after clicking ‘Dots’ icon next to ‘Account’ icon
Severity:
Minor
Precondition:
The user is signed in to the system.
Steps to Reproduce:
- Click the ‘Dots’ icon on the Dashboard.
- Check the list of options and compare it with the list in the ‘Explore Anaconda’ section.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
There are seven options available after clicking the ‘dots’ icon.
Expected Result:
There should be ten options available. The options should match the ones listed in the ‘Explore Anaconda’ section.
Tooltip text has extra spaces when hovering mouse cursor over ‘Apps’ in Notebook top bar
Severity:
Trivial
Precondition:
The user is signed in to the system.
Steps to Reproduce:
- Click the ‘Create’ button.
- Click the ‘New Notebook’ option.
- Fill in the ‘Notebook Name’ field and click the ‘Create Notebook’ button.
- Hover the mouse cursor over ‘Apps’ in the Notebook top bar.
- Observe the tooltip.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
The tooltip text has extra spaces when you hover over ‘Apps’ in the Notebook top bar.
Expected Result:
The tooltip text should not have extra spaces.
Anaconda Assistant panel icon tooltips are cut off
Severity:
Trivial
Precondition:
- The user is signed in to the system.
- A Notebook is created.
Steps to Reproduce:
- Open the existing Notebook.
- Enter text in the Anaconda Assistant panel.
- Hover the mouse cursor over the icons below the entered text.
- Observe the tooltip texts.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
Tooltip texts attached to the icons under the inserted text in the Anaconda Assistant panel are cut off.
Expected Result:
When hovered, the full tooltip texts associated with the icons under the inserted text in the Anaconda Assistant panel should be completely visible.
Scrollbar thumb is displayed after clicking ‘+’ button in Notebook, but there is no content to scroll
Severity:
Trivial
Precondition:
- The user is signed in to the system.
- A Notebook is created.
Steps to Reproduce:
- Open the existing Notebook.
- Click the ‘+’ button in the ‘Anaconda Toolbox’ panel.
- Observe the scrollbar thumb.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
The scrollbar thumb appears after clicking the ‘+’ button in the Notebook, even when there is no content available for scrolling.
Expected Result:
The scrollbar thumb should not be displayed after clicking the ‘+’ button in the Notebook when there is no content to scroll.
‘Forum’ card displays inconsistent icon in Explore Anaconda section and list view after clicking on ‘Dots’ icon
Severity:
Trivial
Precondition:
The user is signed in to the system.
Steps to Reproduce:
- Click the ‘Dots’ icon on the Dashboard.
- Compare the icons in the ‘Forum’ card in the Explore Anaconda section and in the listing displayed after clicking the ‘Dots’ icon.
Environment:
OS: Windows 11 Pro
Chrome browser – Version 153.0.8010.52 (Official Build) (64-bit)
Actual Result:
The ‘Forum’ card shows different icons in the Explore Anaconda section and in the list view after clicking the ‘Dots’ icon.
Expected Result:
The ‘Forum’ card should display a consistent icon in both the Explore Anaconda section and the list view after clicking the ‘Dots’ icon.
The Anaconda platform significantly simplifies work for professionals in development, machine learning, and AI. When testing it, I identified several functional and UI bugs that affect user interaction with the product. I recommend implementing best QA practices to help resolve the issues and ensure the fixes persist.
