Bugs Found in Captiono: AI Subtitles for Android
The Captiono platform is a great tool that efficiently generates captions for your social media content. It uses AI-driven technology to create engaging and creative captions tailored to your image or video.
Delving deeper, Captiono offers a range of functionality, including custom captions, designated tags, and relevant emojis, which enhance the overall quality and engagement of your posts. It is adept at understanding the context of your content and provides relevant captions accordingly.
During our extensive bug crawl of the Captiono app, the QAwerk team identified a few bugs that affected the user experience. We invite you to see our findings and gain insights into the areas requiring improvement on this promising platform.
‘Restore’ and ‘Support’ links are non-functional on ‘Subscription’ page
Severity:
Major
Precondition:
- The user is logged in.
- The application language is set to English.
Steps to Reproduce:
- Launch the app.
- Tap the ‘Settings’ icon in the upper-left corner of the screen.
- Tap the ‘Try CaptionO PRO’ button.
- Tap the ‘Restore’ text link multiple times.
- Tap the ‘Support’ text link multiple times.
- Observe the result.
Environment:
OS: Android 15
Device: Redmi Note 14
Actual Result:
No action, navigation, modal, or feedback is triggered when tapping the ‘Restore’ or ‘Support’ links.
Expected Result:
Tapping the ‘Restore’ button should initiate the purchase restoration process.
Tapping the ‘Support’ button should open the ‘Support/Help’ section or the appropriate contact channel.
Word spacing is missing in generated captions after applying ‘Style Template №7’
Severity:
Major
Precondition:
- The user is logged in.
- The user has created a project and uploaded a video.
- The user has generated captions for the video.
Steps to Reproduce:
- Launch the app.
- Navigate to ‘Project 3’ by tapping on it.
- Play the current video for several seconds.
- Verify that the captions currently have spaces between words.
- Tap on the ‘Style’ button.
- Scroll down to find ‘Template №7’ and select it.
- Play the video again for several seconds.
- Observe the changes in the captions.
Environment:
OS: Android 15
Device: Redmi Note 14
Actual Result:
After applying ‘Template №7’, the generated captions in the video are displayed without spaces between words.
Expected Result:
The generated captions should retain proper word spacing and formatting after applying any templates.
‘Subscription’ page is displayed in Arabic while application language is set to English
Severity:
Major
Precondition:
- The user is logged in.
- The application language is set to English.
Steps to Reproduce:
- Launch the app.
- Tap the ‘Settings’ icon in the upper-left corner of the screen.
- Verify that the app language is set to English.
- Tap the ‘Try CaptionO PRO’ button.
- Observe the result.
Environment:
OS: Android 15
Device: Redmi Note 14
Actual Result:
The entire ‘Subscription’ page is displayed in Arabic, even though the application language is set to English.
Expected Result:
The ‘Subscription’ page content should be localized according to the selected application language.
Application UI fails to switch to Russian language upon selection
Severity:
Minor
Precondition:
- The user is logged in.
- The application language is set to English.
Steps to Reproduce:
- Launch the app.
- Tap the ‘Settings’ icon in the upper-left corner of the screen.
- Select the ‘Language’ option.
- Select the ‘Russian’ language.
- Observe the result.
Environment:
OS: Android 15
Device: Redmi Note 14
Actual Result:
Despite selecting the Russian language in the settings, the application UI continues to display in English across all screens.
Expected Result:
Upon selecting Russian as the preferred language, the application UI should switch to Russian localization across all screens.
I performed exploratory testing of the caption generation feature, subscription workflow, and localization settings, and identified issues affecting subscription flow, localization consistency across screens, and caption formatting when applying specific style templates. These bugs impact user experience, content quality, and the reliability of monetization-related actions. I recommend comprehensive functional testing to resolve these issues and keep the app performing at its best.
