Bugs found in Smartsheet SaaS: QAwerk Bug Crawl
Smartsheet offers better collaboration solutions for companies of all sizes. With proper implementation of this tool it’s easy to enhance the management of a diverse range of work commitments. The feature-rich software grants businesses an easy way to team up on projects and processes with spreadsheets, Gantt charts, and work automation. The main features are file sharing, alerts & reminders, reporting, mobility, and collaboration. Thus, the tool efficiently combines spreadsheets and visual timeline management, automatic workflow capabilities, and group file sharing and discussions.
Smartsheet is easy to use and offers a friendly interface and seamless integration options with the top web applications. The software redefines how teams collaborate on projects and tasks such as planning events, managing operations, and tracking marketing campaigns. Among their clients are such big names as Cisco, Netflix, and Hilton.
Given the value of this handy tool, it requires some QA effort asap to eliminate the existing bugs.
Errors appear in the console upon navigating to the site
Severity:
Major
Steps to Reproduce:
- Go to https://www.smartsheet.com.
- Open the DevTools Console.
Environment:
Win 10 (x64) +
Google Chrome 86.0.4240.198
Mozilla Firefox 82.0.2
Microsoft Edge 44.19041.423.0
Internet Explorer 11.572.19041.0
Actual Result:
A bunch of errors are displayed in the console.
Expected Result:
The errors do not appear in the console upon visiting the site.
Several pages are not localized to the languages presented
Severity:
Major
Steps to Reproduce:
- Go to https://www.smartsheet.com.
- Click on the “Earth” icon at the top right corner of the screen.
- Change the site language by picking any of the options in the dropdown menu.
- Scroll the page to the footer.
- Click on the “Investors” / “Newsroom” / “Careers” button.
Environment:
Win 10 (x64) +
Google Chrome 86.0.4240.198
Mozilla Firefox 82.0.2
Microsoft Edge 44.19041.423.0
Internet Explorer 11.572.19041.0
Actual Result:
The content of several pages is not displayed in the newly selected language. The content is displayed in English.
Expected Result:
Every website page must be displayed in the selected language.
The “Try Smartsheet for Free” button is not displayed on the home page
Severity:
Major
Steps to Reproduce:
- Go to https://www.smartsheet.com.
- Click on the “Try Smartsheet for Free” button.
- Enter all the required data and click on the “Try Smartsheet for Free” button.
- Navigate to the home page.
Environment:
Win 10 (x64) +
Google Chrome 86.0.4240.198
Mozilla Firefox 82.0.2
Microsoft Edge 44.19041.423.0
Internet Explorer 11.572.19041.0
Actual Result:
The “Try Smartsheet for Free” button is not displayed on the home page.
Expected Result:
The “Try Smartsheet for Free” button is displayed as per normal.
Smartsheet is a handy software solution, allowing to unify collaboration, workflows, and content management. During some manual tests I’ve run, a few UI drawbacks were found. My advice is to investigate the errors and focus on the issues that predominantly deteriorate user experience.
