Bugs‌ ‌found‌ ‌in‌ Trainual SaaS: ‌QAwerk‌ ‌Bug‌ ‌Crawl‌

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Trainual

Trainual is a SaaS business management platform that facilitates every company’s organizational process. The SaaS platform helps diverse teams to monitor, delegate, and arrange tasks on one concise platform.

With Trainual, companies can curate every aspect of employee activity, from onboarding to offboarding (if necessary). They can also monitor and curate their business strategies on the platform.

The Trainual app is compatible with all Android, iOS, and desktop devices. The Chrome extension is also available.

Our team became fascinated with the app and decided to carry out a detailed bug crawl. Check out the report below.

trainual.com
The 'Status' filter does not work correctly
Severity:

Critical

Precondition:

An active account is needed. Multiple users with different statuses.

Steps to reproduce:
  1. Visit the site https://trainual.com/.
  2. Log in to the system.
  3. Click on ‘Users’ in the menu.
  4. Observe users with different statuses. There are active, pending, and archived profiles.
  5. Click on the ‘Filters’ button and select the ‘Archived’ status in the dropdown menu.
  6. Click on ‘Apply’.
  7. Observe the ‘No data available in table’ notification.
  8. Click on the ‘Filters’ button again.
  9. Choose the ‘Pending’ status in the dropdown menu.
  10. Click on ‘Apply’.
  11. Observe users with the ‘Pending’ and ‘Archived’ statuses.
Environment:

Windows 10 Pro
Chrome v. 87.0.4280.88

Actual result:

The ‘Status’ filter does not work correctly.

Expected result:

The ‘Status’ filter works properly.

The link does not open an email for writing a letter
Severity:

Minor

Precondition:

Account was created, and the template ‘Client Love: Best Practices’ was added.

Steps to reproduce:
  1. Visit the site https://trainual.com/.
  2. Log in to the system.
  3. Click on ‘Subjects’ in the menu.
  4. Select the ‘Client Love: Best Practices’ template.
  5. Click ‘+’ to expand the menu.
  6. Open ‘HOW TO USE THIS TEMPLATE (DELETE THIS TOPIC BEFORE PUBLISHING)’.
  7. Scroll down to ‘How to Use this Template’.
  8. Click on ‘[email protected]al.com’.
Environment:

Windows 10 Pro
Chrome v. 87.0.4280.88

Actual result:

The link does not display a contact email.

Expected result:

The link displays a contact email.

Subjects are displayed partially without tooltips when managing Assigned Subjects
Severity:

Minor

Precondition:

Account was created, and the template ‘Client Love: Best Practices’ was added.

Steps to reproduce:
  1. Visit the site https://trainual.com/.
  2. Log in to the account.
  3. Click on ‘Users’ in the menu.
  4. Click on any user in the list.
  5. Click on the ‘Manage Assigned Subjects’ button.
  6. In the opened window, click on ‘Assign Subjects’.
  7. Observe the list of subjects.
Environment:

Windows 10 Pro
Chrome v. 87.0.4280.88

Actual result:

Subjects are displayed partially, and there are no tooltips with full description.

Expected result

Subjects appear partially, and there are tooltips with full description upon mouseover action.

Bugs‌ ‌found‌ ‌in‌ Trainual SaaS: ‌QAwerk‌ ‌Bug‌ ‌Crawl‌
There is a block with improper height alignment on the 'Dental' page
Severity:

Minor

Steps to reproduce:
  1. Open the site https://trainual.com/.
  2. Scroll to the bottom.
  3. Click on ‘Dental’.
  4. The new page opens.
  5. Scroll down.
  6. Observe the block with improper height alignment.
Environment:

Windows 10 Pro
Chrome v. 87.0.4280.88

Actual result:

There is a block with improper height alignment on the ‘Dental’ page.

Expected result:

The block has proper height alignment with other elements on the ‘Dental’ page.

A white space block is displayed in the ‘Subscription Terms’ footer
Severity:

Minor

Steps to reproduce:
  1. Open the site https://trainual.com/.
  2. Scroll to the bottom.
  3. Click on ‘Contact’.
  4. The ‘Contact’ page opens.
Environment:

Windows 10 Pro
Chrome v. 87.0.4280.88

Actual result:

There is no CAPTCHA.

Expected result:

A CAPTCHA is present.

Bugs‌ ‌found‌ ‌in‌ Trainual SaaS: ‌QAwerk‌ ‌Bug‌ ‌Crawl‌
There are two identical links in the same place
Severity:

Trivial

Steps to reproduce:
  1. Visit the site https://trainual.com/.
  2. Mouseover the tab ‘About’ in the header.
  3. Click on the ‘In The News’ option in the dropdown menu.
  4. Search for the ‘Authority Magazine: 3 Non-Intuitive Marketing Strategies To Grow Your Business with Jonathan Ronzio of Trainual’ title.
  5. Open this title.
  6. Scroll to the end of the text.
  7. Mouseover ‘Authority Magazine’.
  8. Observe two links in the ‘Authority Magazine’.
  9. Click on ‘Authority Magazine’ and click on ‘e!’.
  10. Both links redirect to the same page.
Environment:

Windows 10 Pro
Chrome v. 87.0.4280.88

Actual result:

There are two identical links leading to ‘Authority Magazine’.

Expected result:

Only one link leads to ‘Authority Magazine’.

Trainual is an excellent workflow organization SaaS application. The platform is easy to use and provides detailed insights. But while using Trainual, I discovered that the status filters were glitchy. Other minor UI issues like identical links and non-uniform block heights also affect the user experience when using the platform.
Artem, QA engineer

Artem, QA engineer

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