Bugs‌ ‌found‌ in OneCloud Connect for Android

OneCloud Connect

4.5

OneCloud Connect offers seamless access to video conferences, allowing users to join meetings directly from their device using shared meeting links. With high-definition video quality and screen sharing capabilities, users can engage in productive discussions and collaborate effectively.

Users can host meetings with custom meeting IDs, enable closed captioning for enhanced accessibility, and utilize a dial-in conference number for audio participation. The app also features comprehensive communication tools, including voicemail management, integrated contacts, messaging with pinning and replies, and the ability to share documents, ensuring a versatile and efficient remote collaboration experience.

QAwerk thoroughly examined the features of OneCloud Connect to assess how well it performs. We uncovered a number of bugs that could affect user experience. Keep reading to find out more!

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10 ratings

When clicking on “Settings” button, meeting is over

Severity:

Critical

Steps to Reproduce:
  1. Open the app.
  2. Click on the “Start New Meeting” button.
  3. Click on the three dots in the bottom menu.
Environment:

Xiaomi Mi 10 (Android 13 TKQ1.221114.001, MIUI Global 14.0.1)

Actual Result:

When clicking on the settings button, the meeting is over.
Reproduced in 1 out of 10 cases.

Expected Result:

When you click on the settings button, the meeting should stop.

When minimizing app during meeting startup, clicks fail to unfold meeting

Severity:

Major

Steps to Reproduce:
  1. Open the app.
  2. Click on the “Start New Meeting” button.
  3. Turn on the camera.
  4. Minimize the application.
  5. Click on the application icon on the desktop.
Environment:

Xiaomi Mi 10 (Android 13 TKQ1.221114.001, MIUI Global 14.0.1)

Actual Result:

If you minimize the application when the meeting is started, and then click on the application icon, the meeting does not resume.

Expected Result:

If you minimize the application when the meeting is started, and then click on the application icon, the application should unfold along with the current meeting.

Impossible to start new meeting when previous one has ended

Severity:

Major

Steps to Reproduce:
  1. Open the app.
  2. Click on the “Start New Meeting” button.
  3. Click on the back button.
  4. Click on the “Start New Meeting” button.
Environment:

Xiaomi Mi 10 (Android 13 TKQ1.221114.001, MIUI Global 14.0.1)

Actual Result:

It is not possible to start a new meeting when the previous meeting has ended.

Expected Result:

After closing a meeting, it should be possible to start a new one.

Endless loading occurs when meeting is collapsed

Severity:

Major

Steps to Reproduce:
  1. Open the app.
  2. Click on the “Start New Meeting” button.
  3. In the upper left corner, click on the arrow.
Environment:

Xiaomi Mi 10 (Android 13 TKQ1.221114.001, MIUI Global 14.0.1)

Actual Result:

Endless loading starts when the meeting is collapsed.

Expected Result:

If the user is not committed, the button for collapsing the meeting should be absent.

Impossible to create poll

Severity:

Major

Steps to Reproduce:
  1. Open the app.
  2. Click on the “Start New Meeting” button.
  3. Click on the chat button.
  4. Click on the “Poll” tab.
  5. Click on the button “Create A Poll”.
  6. Fill in the field “Ask a question”.
  7. Click on the “Add Option” button.
  8. Click on the “Option 1” box.
  9. Enter any values.
  10. Click on the “Add Option” button.
  11. Click on the “Option 2” box.
  12. Enter any values.
  13. Click on the “Option 3” box.
  14. Enter any values.
Environment:

Xiaomi Mi 10 (Android 13 TKQ1.221114.001, MIUI Global 14.0.1)

Actual Result:

It’s not possible to create a poll.
Reproduced in 1 out of 10 cases.

Expected Result:

The function of creating a poll should always work.

Shared video cannot be played

Severity:

Major

Precondition:

Copy the link to any YouTube video.

Steps to Reproduce:
  1. Open the app.
  2. Click on the “Start New Meeting” button.
  3. Click on the three dots in the bottom menu.
  4. Click on the “Share video” button.
  5. Paste the link.
  6. Click on the “OK” button.
  7. Click on the start button.
Environment:

Xiaomi Mi 10 (Android 13 TKQ1.221114.001, MIUI Global 14.0.1)

Actual Result:

The shared video cannot be played.

Expected Result:

The shared video should be playable.

After switching to stickered keyboard, it overlaps input field

Severity:

Major

Steps to Reproduce:
  1. Open the app.
  2. Click on the “Start New Meeting” button.
  3. Click on the chat button.
  4. Click on the input field.
  5. Switch to a keyboard with stickers.
  6. Enter multiple stickers.
  7. Switch to the keyboard with letters.
Environment:

Xiaomi Mi 10 (Android 13 TKQ1.221114.001, MIUI Global 14.0.1)

Actual Result:

After switching to the keyboard with stickers, the keyboard is overlaid on the input field.

Expected Result:

After switching to the keyboard with stickers, the keyboard should not be superimposed onto the input field.

When entering text in “Description” field, text doesn't move to new line

Severity:

Minor

Steps to Reproduce:
  1. Open the app.
  2. Click on the “Schedule Meeting” button.
  3. Enter 120 characters in the “Description” field.
Environment:

Xiaomi Mi 10 (Android 13 TKQ1.221114.001, MIUI Global 14.0.1)

Actual Result:

When entering text in the “Description” field, the text does not move to a new line after reaching the end of the line.

Expected Result:

When entering text in the “Description” field, after reaching the end of the line, the text should move to a new line.

When exiting title view, GIF doesn't display during meeting

Severity:

Minor

Steps to Reproduce:
  1. Open the app.
  2. Click on the “Start New Meeting” button.
  3. Click on the three dots in the bottom menu.
  4. Click on the GIPHY button.
  5. Click on any GIF.
Environment:

Xiaomi Mi 10 (Android 13 TKQ1.221114.001, MIUI Global 14.0.1)

Actual Result:

When exiting the Title view, the GIF is not displayed during the meeting.

Expected Result:

When low bandwidth mode is disabled, the GIF should be played.

Impossible to scroll poll options in landscape orientation

Severity:

Minor

Steps to Reproduce:
  1. Open the app.
  2. Click on the “Start New Meeting” button.
  3. Click on the chat button.
  4. Click on the “Poll” tab.
  5. Click on the button “Create A Poll”.
  6. Turn the phone to landscape orientation.
Environment:

Xiaomi Mi 10 (Android 13 TKQ1.221114.001, MIUI Global 14.0.1)

Actual Result:

It’s not possible to scroll poll options in landscape orientation.

Expected Result:

It should be possible to scroll poll options in landscape orientation.

Keyboard overlaps share button

Severity:

Trivial

Steps to Reproduce:
  1. Open the app.
  2. Click on the “Start New Meeting” button.
  3. Click on the users icon in the upper right corner.
  4. Click on the “Invite Someone” button.
  5. Click on the search field.
Environment:

Xiaomi Mi 10 (Android 13 TKQ1.221114.001, MIUI Global 14.0.1)

Actual Result:

The keyboard overlays the share button.

Expected Result:

The keyboard should not overlay the share button.

Keyboard overlaps share button

“Create A Poll’ button overlays content in landscape orientation

Severity:

Trivial

Steps to Reproduce:
  1. Open the app.
  2. Click on the “Start New Meeting” button.
  3. Click on the chat button.
  4. Click on the “Poll” tab.
  5. Turn the phone to landscape orientation.
Environment:

Xiaomi Mi 10 (Android 13 TKQ1.221114.001, MIUI Global 14.0.1)

Actual Result:

The “Create A Poll” button overlays the content in landscape orientation.

Expected Result:

The “Create A Poll” button should not overlap the content in landscape orientation.

Incorrect first digit displayed in phone number icon

Severity:

Trivial

Steps to Reproduce:
  1. Open the app.
  2. Click on the “Start New Meeting” button.
  3. Click on the user icon in the upper right corner.
  4. Click on the “Invite Someone” button.
  5. Click on the search field.
  6. Enter “+380”.
  7. Click on the entered number.
  8. Click on the “Send” button.
  9. Click on the cross.
Environment:

Xiaomi Mi 10 (Android 13 TKQ1.221114.001, MIUI Global 14.0.1)

Actual Result:

The phone number icon displays an incorrect first digit.

Expected Result:

The phone number icon should display the actual first two characters of the number.

Incorrect first digit displayed in phone number icon

Wide gap between input field and send button in landscape mode

Severity:

Trivial

Steps to Reproduce:
  1. Open the app.
  2. Click on the “Start New Meeting” button.
  3. Click on the chat button.
  4. Turn the phone to landscape orientation.
Environment:

Xiaomi Mi 10 (Android 13 TKQ1.221114.001, MIUI Global 14.0.1)

Actual Result:

Large distance between the input field and the send button in landscape orientation.

Expected Result:

There should not be a large distance between the input field and the send button in landscape orientation.

Wide gap between input field and send button in landscape mode

Volume switches to medium when starting video

Severity:

Trivial

Steps to Reproduce:
  1. Open the app.
  2. Click on the “Start New Meeting” button.
  3. Click on the three dots in the bottom menu.
  4. Click on the “Share video” button.
  5. Paste the link.
  6. Click on the “OK” button.
  7. Click on the start button.
  8. Turn the volume up to maximum.
  9. Click on the middle of the video progress.
  10. Press the start button.
Environment:

Xiaomi Mi 10 (Android 13 TKQ1.221114.001, MIUI Global 14.0.1)

Actual Result:

When starting the video, the volume of the sound switches to a medium value.

Expected Result:

When starting the video, the sound level should remain at the set value.

No left indentation for username display

Severity:

Trivial

Steps to Reproduce:
  1. Open the app.
  2. Click on the “Start New Meeting” button.
  3. Click on the three dots in the bottom menu.
  4. Click on the “Enter Title View” button.
  5. Turn on the microphone.
Environment:

Xiaomi Mi 10 (Android 13 TKQ1.221114.001, MIUI Global 14.0.1)

Actual Result:

There is no indentation to the left of the username.

Expected Result:

There should be an indent to the left of the username.

No left indentation for username display
I discovered a total of 16 bugs spanning different functionalities and features of the app. These bugs varied in severity, ranging from minor inconsistencies to critical issues impacting the app's usability and performance. To uphold the reliability of OneCloud Connect, it is crucial to prioritize comprehensive regression testing to promptly address these issues.
Iryna, QA engineer

Iryna, QA engineer

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