Bugs found in Match 3D Box: Triple Match for iOS

Match 3D Box: Triple Match

5.0

Narcade.com hosts a diverse catalog of games, giving players instant access to entertainment in many genres without downloads or installations. The platform frequently updates its collection to keep users engaged with new content and stable gameplay.

QAwerk conducted a focused Bug Crawl on Narcade’s Match 3D Box: Triple Match for iOS, seeking to uncover critical functional and UI issues that could impact game continuity. Below, we present concise findings from our test run, offering actionable guidance to improve the user experience.

Our QA engineers reviewed the game for the QAwerk test blog: Match 3D Box: Triple Match for iOS, with these results:

10K+downloads
901 ratings

User able to submit Support form with invalid email address

Severity:

Critical

Precondition:

No special preconditions are required.

Steps to Reproduce:
  1. Navigate to the “Support” screen.
  2. Enter an invalid email format in the email input field (e.g., user@invalid, test@, or just test.com).
  3. Fill in the rest of the required fields with valid data.
  4. Tap the Submit button.
Environment:

iPhone 12, iOS 18.4.1

Actual Result:

The form is submitted successfully, even though the email format is invalid.

Expected Result:

The form should not be submitted. The user should see a validation error message indicating that the email address format is invalid.

Continue button inactive on Failed Purchase screen

Severity:

Major

Precondition:

No special preconditions are required.

Steps to Reproduce:
  1. Go to the in-app shop.
  2. Initiate a purchase.
  3. Simulate or trigger a failed transaction (e.g., turn off internet connection or use an invalid payment method).
  4. Observe the Failed Purchase screen.
Environment:

iPhone 12, iOS 18.4.1

Actual Result:

The “Continue” button is inactive, and the user is unable to proceed or exit the screen.

Expected Result:

The “Continue” button should be active, allowing the user to return to the previous screen or retry.

Active screen highlight displayed on wrong tab icon

Severity:

Minor

Precondition:

No special preconditions are required.

Steps to Reproduce:
  1. Launch the game.
  2. Observe the bottom navigation tabs.
  3. Navigate to any tab (e.g., Home, Map, or Shop).
  4. Observe the highlight indicator (transparent background).
Environment:

iPhone 12, iOS 18.4.1

Actual Result:

The transparent background indicating the active screen is shown under a different (non-active) tab icon.

Expected Result:

The highlight (transparent background) should appear under the tab that is currently active/selected.

Active screen highlight displayed on wrong tab icon
These bugs allow players to submit invalid data, block essential flows, and cause UI confusion, which risks frustration and reduced engagement. Addressing them will enhance reliability and smoothness in Match 3D Box: Triple Match for iOS.
Maryna, QA engineer

Maryna, QA engineer

Need a reliable QA partner?

Hire us