Bugs‌ ‌found‌ ‌in‌ Eventbrite SaaS: ‌QAwerk‌ ‌Bug‌ ‌Crawl‌

Eventbrite

Eventbrite is an event management and online ticketing platform. It allows its users to create, share, find, and attend events. This resource is home to a number of events, workshops, and discussions that aim to educate, widen horizons, and drive positive change. There are tons of online events to every taste, available on the resource free of charge this April. To get the gist, here are some of them: Italy: Cities, Culture & Cuisine (by National Geographic), free training on Developing Solutions for Microsoft Azure, Driving Awareness to Food Waste, a CoderDojo webinar for children. Android and iOS versions available.

At QAwerk, we advocate for a non-stop improvement of professional skills and personal qualities of our employees, along with the products and services we deliver. Eventbrite is just the resource you need if you share our values. Our QA specialists outlined several issues with the website that need improvement, so nothing hinders their users’ progress.

April 6, 2021

www.eventbrite.com

The "pass your fees on to attendees." link text leads to a 404 page

SEVERITY:

Critical

STEPS TO REPRODUCE:

Go to https://www.eventbrite.com/l/npo/.
Scroll down to the “Frequently Asked Questions.”
Click on the “Can I Use Eventbrite for free” collapsible menu.
Click the link text “pass your fees on to attendees.”
Pay attention to the next result.

ENVIRONMENT:

Windows 10 x64 Enterprise +
Google Chrome Version 87.0.4280.88 (Official Build)

ACTUAL RESULT:

The user is redirected to the 404 page after clicking on the “pass your fees on to attendees.” link text.

EXPECTED RESULT:

The user is able to browse the corresponding page after clicking on the “pass your fees on to attendees.” link text.

Server returns 403 status code (Forbidden) when the user clicks on the "Get Card Reader" link text

SEVERITY:

Critical

STEPS TO REPRODUCE:

Go to https://www.eventbrite.com/l/Organizer-check-in-app/.
Scroll down to the “Turn your mobile device into a box office with these simple accessories” block.
Click on the “Get Card Reader” link text.
Pay attention to the next result.

ENVIRONMENT:

Windows 10 x64 Enterprise +
Google Chrome Version 87.0.4280.88 (Official Build)

ACTUAL RESULT:

Server returns 403 status code (Forbidden) when the user clicks on the “Get Card Reader” link text.

EXPECTED RESULT:

The user is able to browse the corresponding page after clicking on the “Get Card Reader” link text.

Server returns 403 status code (Forbidden) when the user clicks on the "Get Scanner and Star Printer" link text

SEVERITY:

Critical

STEPS TO REPRODUCE:

Go to https://www.eventbrite.com/l/Organizer-check-in-app/.
Scroll down to the “Turn your mobile device into a box office with these simple accessories” block.
Click on the “Get Scanner and Star Printer” link text.
Pay attention to the next result.

ENVIRONMENT:

Windows 10 x64 Enterprise +
Google Chrome Version 87.0.4280.88 (Official Build)

ACTUAL RESULT:

Server returns 403 status code (Forbidden) when the user clicks on the “Get Scanner and Star Printer” link text.

EXPECTED RESULT:

The user is able to browse the “CDW” page after clicking on the “Get Scanner and Star Printer” link text.

The user is redirected to a 404 page after clicking on the "form" link text

SEVERITY:

Critical

STEPS TO REPRODUCE:

Go to https://www.eventbrite.com/l/npo/.
Scroll down to the “Request your equipment rental by filling this form out” headline.
Click on the “form” link text.
Pay attention to the next result.

ENVIRONMENT:

Windows 10 x64 Enterprise +
Google Chrome Version 87.0.4280.88 (Official Build)

ACTUAL RESULT:

The user is redirected to a 404 page after clicking on the “form” link text.

EXPECTED RESULT:

The user is able to browse the corresponding page after clicking on the “form” link text.

Eventbrite is a global self-service ticketing platform that allows anyone to create, share, find and attend events that fuel their passions and enrich their lives. Nevertheless, this platform has several issues like broken links or links to 404 pages. Those defects might be fixed at ease to improve user experience.

Valentyn, QA engineer

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Bugs‌ ‌found‌ ‌in‌ Eventbrite SaaS: ‌QAwerk‌ ‌Bug‌ ‌Crawl‌

Eventbrite

Need a reliable QA partner?

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