Bugs found in AWeber SaaS
AWeber is an email marketing and automation platform with a user-friendly drag-and-drop email builder for creating visually appealing campaigns.
It simplifies subscriber management, allowing targeted messages based on criteria. The platform offers automated email sequences, customizable templates, detailed analytics, A/B testing, and a landing page builder. AWeber ensures compliance, mobile optimization, and seamless integrations while prioritizing deliverability and providing support resources for effective email marketing.
Our QA team thoroughly examined AWeber SaaS from a professional standpoint, and we’d like to share the findings with you.
Unable to edit popup
Severity:
Major
Precondition:
Log in to your account.
Steps to Reproduce:
- Expand the “Pages & Forms” drop-down list in the side menu.
- Click on the “Landing Pages” button.
- Click on the “Create a Landing Page” button.
- Choose an empty popup template.
- In the left menu, click on the “Pop-up” block and drag it into the active editing area.
- Click on the inserted block.
- In the right block, click on the “Pop-up” tab.
- Drag the blocks from the left menu to the pop-up block.
Environment:
Windows 10 Pro
Chrome v.117.0.5938.62, Firefox v.117.0.1, Microsoft Edge v. 116.0.1938.76
Actual Result:
Unable to edit the popup; blocks are not added.
Expected Result:
It should be possible to add pop-up blocks.
Landing page is published but marked as unpublished
Severity:
Major
Precondition:
- Create a Facebook account.
- Log in to the “AWeber” account.
Steps to Reproduce:
- Click on the “Set Up” button next to the “Publish your pre-built sign-up page” block.
- Click on the “Create a Landing Page” button.
- Choose an empty popup template.
- Add some blocks.
- Click on the “Save & Exit” button.
- Click on the three dots next to the created page.
- Click the “Publish” button.
- Choose Facebook.
- Log in to your Facebook account and make the post.
- Return to the site and click on the “Done” button.
- Click on the logo in the upper-left corner.
Environment:
Windows 10 Pro
Chrome v.117.0.5938.62, Firefox v.117.0.1, Microsoft Edge v. 116.0.1938.76
Actual Result:
The landing page is published but incorrectly marked as unpublished.
Expected Result:
If the landing page has already been published, the block should display as completed.
In preview, letter template does not include slider
Severity:
Major
Precondition:
- Download three pictures to your computer.
- Log in to your “AWeber” account.
Steps to Reproduce:
- Expand the “Messages” drop-down list in the side menu.
- Click on the “Drafts” button.
- Click on the “Create a Message” button.
- Click on the “Drag & Drop Email Builder” button.
- In the left menu, click on the “Carousel” block and drag it into the active editing area.
- In the right menu, click on the “Add Slide” button.
- In the right menu, click on the “Add Slide” button again.
- Switch to the first tab.
- Click on the “Upload An Image” button.
- Select a file on your computer and add it.
- Switch to the second tab.
- Click on the “Upload An Image” button.
- Select a file on your computer and add it.
- Switch to the third tab.
- Click on the “Upload An Image” button.
- Select a file on your computer and add it.
- Click on the “Save” button.
- Click on the “Preview & Test” button.
Environment:
Windows 10 Pro
Chrome v.117.0.5938.62
Actual Result:
In the preview, the letter template does not include a slider.
Expected Result:
The slider should be displayed in the preview.
To cancel addition of component, user needs to press back button 3 times
Severity:
Minor
Precondition:
Log in to your account.
Steps to Reproduce:
- Expand the “Messages” drop-down in the side menu.
- Click “Drafts.”
- Select “Create a Message.”
- Click “Drag & Drop Email Builder.”
- In the left menu, drag the “Image” block into the active editing area.
- Click the undo button to step back three times.
Environment:
Windows 10 Pro
Chrome v.117.0.5938.62, Firefox v.117.0.1, Microsoft Edge v. 116.0.1938.76
Actual Result:
To cancel the addition of the newly added component, the user needs to press the back button three times.
Expected Result:
One click on the button should cancel the action.
Picture moves from one slide to another
Severity:
Minor
Precondition:
- Download a picture to your computer.
- Log in to your “AWeber” account.
Steps to Reproduce:
- Expand the “Messages” drop-down list in the side menu.
- Click on the “Drafts” button.
- Select “Create a Message.”
- Click on the “Drag & Drop Email Builder” button.
- In the left menu, drag the “Carousel” block into the active editing area.
- In the right menu, click the “Add Slide” button.
- In the right menu, click the “Add Slide” button again.
- Switch to Tab 1.
- Click on the “Upload An Image” button.
- Select a file on your computer and add it.
- Quickly switch to Tab 2 before the picture loads on slide 1.
Environment:
Windows 10 Pro
Chrome v.117.0.5938.62, Firefox v.117.0.1, Microsoft Edge v. 116.0.1938.76
Actual Result:
The picture moves from one slide to another.
Expected Result:
The image should stay on the slide where it was added.
Locked "Create a Landing Page" button lacks same styling as other buttons
Severity:
Trivial
Precondition:
Log in to your account.
Steps to Reproduce:
- Expand the “Pages & Forms” drop-down list in the side menu.
- Click on the “Landing Pages” button.
- Click on the “Create a Landing Page” button.
- Choose an empty popup template.
- Add some blocks.
- Click on the “Save & Exit” button.
Environment:
Windows 10 Pro
Chrome v.117.0.5938.62, Firefox v.117.0.1, Microsoft Edge v. 116.0.1938.76
Actual Result:
The locked “Create a Landing Page” button lacks the same styling as the other buttons.
Expected Result:
The button name should be centered and in bold.
No left margin on site's main page
Severity:
Trivial
Steps to Reproduce:
- Visit the site’s main page without logging in: https://www.aweber.com/.
Environment:
Windows 10 Pro
Chrome v.117.0.5938.62, Firefox v.117.0.1, Microsoft Edge v. 116.0.1938.76
Actual Result:
There is no left margin on the site’s main page. Some of the first letters extend beyond the display.
Expected Result:
The main page should have a left margin.
Additional scroll appears on site's main page
Severity:
Trivial
Steps to Reproduce:
- Visit the site’s main page without logging in: https://www.aweber.com/.
Environment:
Windows 10 Pro
Chrome v.117.0.5938.62, Firefox v.117.0.1, Microsoft Edge v. 116.0.1938.76
Actual Result:
An additional scroll appears on the site’s main page.
Expected Result:
The main page of the site should not have side scrolling; it should fit the entire width of the screen.
Unnecessary scrolling in side menu
Severity:
Trivial
Precondition:
Log in to your account.
Steps to Reproduce:
- Expand the “Pages & Forms” dropdown in the side menu.
Environment:
Windows 10 Pro
Chrome v.117.0.5938.62, Firefox v.117.0.1, Microsoft Edge v. 116.0.1938.76
Actual Result:
There is unnecessary scrolling in the side menu.
Expected Result:
If all sub-menus fit within the menu block, no scrolling should be displayed.
“Smart Content” block name exceeds block boundaries
Severity:
Trivial
Precondition:
Log in to your account.
Steps to Reproduce:
- Expand the “Pages & Forms” drop-down list in the side menu.
- Click on the “Landing Pages” button.
- Click on the “Create a Landing Page” button.
- Choose an empty popup template.
Environment:
Windows 10 Pro
Chrome v.117.0.5938.62, Firefox v.117.0.1, Microsoft Edge v. 116.0.1938.76
Actual Result:
The “Smart Content” block name exceeds the block boundaries.
Expected Result:
The block name should be split into two lines.
I recommend combining automated tools like Selenium with manual testing for comprehensive evaluation of both functional and non-functional requirements. Prioritize usability testing for a seamless user experience and include regression testing for issues like the "Create a Landing Page" button.
