Bugs Found in Flow XO SaaS: QAwerk Bug Crawl
Flow XO is a tool that allows the fast-paced creation of automated chatbots. This SaaS application facilitates seamless customer communication and engagement across multiple sites and social media platforms.
Apart from providing communication channels, Flow XO also gathers valuable insights into consumer behavior and market trends. The chatbots generate questions and survey your customers. You can also integrate other mailing apps like MailChimp to your Flow XO directory.
Since the Flow XO is gaining popularity, we decided to test the platform’s features for bugs, and here are our findings.
Websocket errors appear in the console on the “Admin Dashboard” page
Severity:
Major
Precondition:
Requires a registered account.
Steps to Reproduce:
- Visit the site https://flowxo.com/.
- Click the ‘Sign In’ button.
- Enter login credentials.
- Open the ‘Console’ tab of the Dev Tools browser.
Environment:
Win 10 (x64)
Google Chrome 86.0.4240.198
Mozilla Firefox 82.0.2
Microsoft Edge 44.19041.423.0
Internet Explorer 11.572.19041.0
Actual Result:
After the user enters their credentials, they are redirected to the admin dashboard. Websocket errors appear in the Console.
Expected Result:
The errors should be investigated and fixed.
Users cannot delete an account from the admin dashboard
Severity:
Major
Precondition:
Requires a registered account.
Steps to Reproduce:
- Visit the site https://flowxo.com/.
- Click the ‘Sign In’ button.
- Enter login credentials.
- Click the ‘User’ icon > ‘Profile’.
- Scroll to the bottom.
- Click the ‘Delete’ button.
- Enter ‘Delete Account’ text.
Environment:
Win 10 (x64)
Google Chrome 86.0.4240.198
Mozilla Firefox 82.0.2
Microsoft Edge 44.19041.423.0
Internet Explorer 11.572.19041.0
Actual Result:
The ‘Delete’ button is disabled.
Expected Result:
The ‘Delete’ button is active after entering the text.
White space block appears in the footer of the Subscription Terms
Severity:
Minor
Steps to Reproduce:
- Visit the site https://flowxo.com/about-flow-xo/terms.
Environment:
Win 10 (x64)
Google Chrome 86.0.4240.198
Mozilla Firefox 82.0.2
Microsoft Edge 44.19041.423.0
Internet Explorer 11.572.19041.0
Actual Result:
White space block appears beneath the footer.
Expected Result:
The white space should not appear.
Flow XO is a user-oriented communication tool with chatbox features for consumer engagement. While using the platform, I discovered WebSocket errors in the console. I also found out that I couldn’t delete my account. In the absence of these bugs, the platform is quite useful for communication.
