Bugs‌ ‌found‌ ‌in‌ Teamgate SaaS

Teamgate

Teamgate SaaS is a powerful sales management solution that empowers users to achieve unprecedented sales success. It allows users to send and receive emails directly from their CRM account, streamlining communication and saving time.

With features like SmartDialer™, users can make calls directly from the CRM, boosting productivity and accelerating deal closure. Additionally, the platform offers dashboarded metrics and data-driven analytics for real-time insights into sales performance, enabling informed decision-making and efficient lead cultivation processes.

In our bug hunt, we took a deep dive into the Teamgate SaaS platform, aiming to sniff out any glitches. Lo and behold, we stumbled upon eight of them! Now, let’s roll up our sleeves and delve into the details!

Google play app download link non-functional

Severity:

Major

Steps to Reproduce:
  1. Open the main page – https://www.teamgate.com/.
  2. Scroll to the end of the page.
Environment:

Firefox Version 126.0, Google Chrome Version 125.0.6422.113 (Official Build) (64-bit) Microsoft Edge Version 125.0.2535.51 (Official build) (64-bit)

Actual Result:

The link to download the app from Google Play doesn’t work.

Expected Result:

The link to download the app from Google Play should work and redirect to the app download page.

Google play app download link non-functional
Google play app download link non-functional

Tooltip overlaps row when adding image

Severity:

Minor

Steps to Reproduce:
  1. Open the main page – https://www.teamgate.com/.
  2. Click the “Log in” button.
  3. Click the “New to Teamgate? Sign up” button.
  4. Create an account.
  5. Click the “Get started” button.
  6. Open the Organizer in the top menu.
  7. Create a meeting.
  8. Add some pictures to the meeting.
  9. Delete a picture and add it again.
Environment:

Firefox Version 126.0, Google Chrome Version 125.0.6422.113 (Official Build) (64-bit) Microsoft Edge Version 125.0.2535.51 (Official build) (64-bit)

Actual Result:

When adding an image, the row is overlapped by a tooltip.

Expected Result:

When adding an image, the row should not be overlapped by a tooltip.

Tooltip overlaps row when adding image

Page fails to adapt to different screen sizes

Severity:

Minor

Steps to Reproduce:
  1. Open the main page – https://www.teamgate.com/.
  2. Scroll to the end of the page.
  3. Open the Terms of Service page – https://www.teamgate.com/terms-of-service/ and check.
Environment:

Firefox Version 126.0, Google Chrome Version 125.0.6422.113 (Official Build) (64-bit) Microsoft Edge Version 125.0.2535.51 (Official build) (64-bit)

Actual Result:

The page does not adapt well to different screen sizes.

Expected Result:

The page should adapt to different screen sizes, ensuring that the text does not overlap.

Page fails to adapt to different screen sizes

"Close" button text overlaps with "Chat" button

Severity:

Minor

Steps to Reproduce:
  1. Open the main page – https://www.teamgate.com/.
  2. Click the “Log in” button.
  3. Open the Organizer from the top menu.
  4. Create a meeting and check.
Environment:

Firefox Version 126.0, Google Chrome Version 125.0.6422.113 (Official Build) (64-bit) Microsoft Edge Version 125.0.2535.51 (Official build) (64-bit)

Actual Result:

The text of the “Close” button overlaps with the “Chat” button.

Expected Result:

The text of the “Close” button should not overlap with the “Chat” button.

Close button text overlaps with Chat button

Scroll missing after adding 5 images, requires clicking "Plus" to add more

Severity:

Minor

Steps to Reproduce:
  1. Open the main page – https://www.teamgate.com/.
  2. Click the “Log in” button.
  3. Open the Organizer from the top menu.
  4. Create a meeting.
  5. Add 5 pictures to this meeting.
Environment:

Firefox Version 126.0, Google Chrome Version 125.0.6422.113 (Official Build) (64-bit) Microsoft Edge Version 125.0.2535.51 (Official build) (64-bit)

Actual Result:

After adding 5 images, the scroll does not appear. To add a new one, the user needs to click on the “Plus” button above the images (the “Add deal” button).

Expected Result:

After adding 5 images, a scrollbar should appear, and the “upload images” button should be available.

Scroll missing after adding 5 images, requires clicking Plus to add more

Table row text lacks space at row start

Severity:

Minor

Steps to Reproduce:
  1. Open the main page – https://www.teamgate.com/.
  2. Scroll to the end of the page.
  3. Open the Terms of Service page – https://www.teamgate.com/terms-of-service/ and check it.
Environment:

Firefox Version 126.0, Google Chrome Version 125.0.6422.113 (Official Build) (64-bit) Microsoft Edge Version 125.0.2535.51 (Official build) (64-bit)

Actual Result:

The text in a table row is displayed without a space between the beginning of the row and the table constraints.

Expected Result:

The text in a table row should start with a space.

Table row text lacks space at row start

Dropdown shifts downwards when customer status is changed

Severity:

Minor

Steps to Reproduce:
  1. Open the main page – https://www.teamgate.com/.
  2. Click the “Log in” button.
  3. Open the “Companies” section in the top menu.
  4. Change the Teamgate dropdown from “Non-customer” to “Customer”.
Environment:

Firefox Version 126.0, Google Chrome Version 125.0.6422.113 (Official Build) (64-bit) Microsoft Edge Version 125.0.2535.51 (Official build) (64-bit)

Actual Result:

When changing the status of a customer in the dropdown, the dropdown shifts downwards.

Expected Result:

The dropdown list should not change when the customer’s status changes.

Dropdown shifts downwards when customer status is changed

Teamgate's picture fails to load

Severity:

Minor

Steps to Reproduce:
  1. Open the main page – https://www.teamgate.com/.
  2. Click the “Log in” button.
  3. Open the “Companies” section in the top menu.
  4. Hover over the picture of Teamgate.
Environment:

Firefox Version 126.0, Google Chrome Version 125.0.6422.113 (Official Build) (64-bit) Microsoft Edge Version 125.0.2535.51 (Official build) (64-bit)

Actual Result:

Teamgate’s picture fails to load.

Expected Result:

When moving the cursor over the picture, it should display correctly.

Teamgate's picture fails to load
During testing, I uncovered 8 bugs varying from minor glitches to potential usability concerns, which could affect user experience and functionality. To enhance the quality and reliability of the Teamgate platform, I suggest comprehensive testing across various modules and functionalities, encompassing both functional and non-functional requirements.
Liliya, QA engineer

Liliya, QA engineer

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