Weekly Bug Crawl by QAwerk: BBC Sport for iOS

Weekly Bug Crawl by QAwerk: BBC Sport for iOS

BBC Sport for iOS

BBC Sport app offers you a convenient way to follow all the latest sporting events, scores and highlights. In this application you can manage your own personalised sports news notifications, watch major sporting events live, share the results with your friends and so on. A lot of people are using this app every day. We really like this popular sport application so we decided to try it out during our weekly Bug Crawl.

Login page is not updated after logging in
Severity:

Critical

Steps to reproduce:
  1. Tap on “My Sport” tab
  2. Tap on “Sign In” button
  3. Enter email address
  4. Enter password
  5. Tap on “Sign In” button

Environment:

iPhone 6S iOS 11.2.1

iPhone X iOS 11.1.2

Actual result:

Login page is shown. Information is not available for the registered users. Information on “My Sport” tab is available only after the transition and return to the page.

Expected result:

After logging into the system, a user sees the information immediately, without having to reload the page.

Login page is not updated after logging in
Severity:

Major

Steps to reproduce:
  1. Tap on “Menu” in the navigation bar
  2. Tap on “Football Predictor”
  3. Select “Premier League” competition
  4. Tap on a Sharing button

Environment:

iPhone 5 iOS 9.3.2

iPhone 6S iOS 11.2.1

iPhone X iOS 11.1.2

Actual result:

No reaction when user clicks on a sharing button.

Expected result:

Pop-up is shown for sharing.

Invalid device model is displayed in the Feedback template
Severity:

Major

Steps to reproduce:
  1. Tap on “Menu” in the navigation bar
  2. Tap on “Other” and select “Send Feedback”
  3. Pay attention to the Device Model

Environment:

iPhone 5 iOS 9.3.2

iPhone 6S iOS 11.2.1

iPhone X iOS 11.1.2

Actual result:

Information about a device model isn’t correct.

Expected result:

Correct device model is shown in Feedback template.

BBC Sport app - invalid device model / Weekly bug crawl by QAwerk
Header is moving when you refresh the page
Severity:

Minor

Steps to reproduce:
  1. Tap on the main article
  2. Refresh the page
  3. Pay attention to the header

Environment:

iPhone 6S iOS 11.2.1

iPhone X iOS 11.1.2

Actual result:

Header is moving, and loader isn’t on its place.

Expected result:

Header is fixed when you refresh the page.

When you double-tap an article, two screens are opened
Severity:

Minor

Steps to reproduce:
  1. Double-tap an article
  2. Pay attention to the screen

Environment:

iPhone 6S iOS 11.2.1

iPhone X iOS 11.1.2

Actual result:

Two screens are opened.

Expected result:

Double tapping should be ignored. Only one screen opens.

There are a lot of moving parts, interconnected with each other, in this app, almost to a social media extent. Considering how big the audience of BBC is, it would be disastrous to understate the importance of a proper testing. Every aspect of the app should be carefully examined so that the experience of thousands of people wouldn’t be ruined. QAwerk provides manual software testing services from the very moment the company’s been created. Even though there exist some tools for automated testing, they can never reach the level of preciseness achieved when a qualified team of QA engineers is involved.

BBC is a media giant. As millions of people watch their channels, it is supposed that their applications would also have a huge amount of users. When an error occurs in such a massive app, it is inevitably causes a negative public reaction. That’s why it’s essential to test all applications before and after the release. Unfortunately, even such a popular application has some problems.
Bbc Sport For Ios

Alexandra, QA

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