Weekly Bug Crawl by QAwerk: BBC Sport for iOS

BBC Sport for iOS

4.7

BBC Sport app offers you a convenient way to follow all the latest sporting events, scores and highlights. In this application you can manage your own personalised sports news notifications, watch major sporting events live, share the results with your friends and so on. A lot of people are using this app every day. We really like this popular sport application so we decided to try it out during our weekly Bug Crawl.

5M+downloads
470K+ ratings

Login page is not updated after logging in

Severity:

Critical

Steps to Reproduce:
  1. Tap on “My Sport” tab
  2. Tap on “Sign In” button
  3. Enter email address
  4. Enter password
  5. Tap on “Sign In” button
Environment:

iPhone 6S iOS 11.2.1
iPhone X iOS 11.1.2

Actual Result:

Login page is shown. Information is not available for the registered users. Information on “My Sport” tab is available only after the transition and return to the page.

Expected Result:

After logging into the system, a user sees the information immediately, without having to reload the page.

Login page is not updated after logging in

Severity:

Major

Steps to Reproduce:
  1. Tap on “Menu” in the navigation bar
  2. Tap on “Football Predictor”
  3. Select “Premier League” competition
  4. Tap on a Sharing button
Environment:

iPhone 5 iOS 9.3.2
iPhone 6S iOS 11.2.1
iPhone X iOS 11.1.2

Actual Result:

No reaction when user clicks on a sharing button.

Expected Result:

Pop-up is shown for sharing.

Invalid device model is displayed in the Feedback template

Severity:

Major

Steps to Reproduce:
  1. Tap on “Menu” in the navigation bar
  2. Tap on “Other” and select “Send Feedback”
  3. Pay attention to the Device Model
Environment:

iPhone 5 iOS 9.3.2
iPhone 6S iOS 11.2.1
iPhone X iOS 11.1.2

Actual Result:

Information about a device model isn’t correct.

Expected Result:

Correct device model is shown in Feedback template.

Invalid device model is displayed in the Feedback template

Header is moving when you refresh the page

Severity:

Major

Steps to Reproduce:
  1. Tap on the main article
  2. Refresh the page
  3. Pay attention to the header
Environment:

iPhone 6S iOS 11.2.1
iPhone X iOS 11.1.2

Actual Result:

Header is moving, and loader isn’t on its place.

Expected Result:

Header is fixed when you refresh the page.

When you double-tap an article, two screens are opened

Severity:

Minor

Steps to Reproduce:
  1. Double-tap an article
  2. Pay attention to the screen
Environment:

iPhone 6S iOS 11.2.1
iPhone X iOS 11.1.2

Actual Result:

Two screens are opened.

Expected Result:

Double tapping should be ignored. Only one screen opens.

BBC is a media giant. As millions of people watch their channels, it is supposed that their applications would also have a huge amount of users. When an error occurs in such a massive app, it is inevitably causes a negative public reaction. That’s why it’s essential to test all applications before and after the release. Unfortunately, even such a popular application has some problems.
Alexandra, QA

Alexandra, QA

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