Bugs found in ClickMeeting Webinars Meetings for iOS
ClickMeeting is a SaaS solution for hosting webinars, large-scale virtual events, team meetings, or online courses. ClickMeeting is not a mere video communication tool; it is specifically designed to make knowledge sharing easy and engaging.
The app offers such essential video-conferencing features as screen sharing, a presentation tool with the option to make notes, and a whiteboard to draw and collaborate simultaneously for up to 25 participants. Breakout rooms, virtual background, Q&As, polls and surveys, and a ton of other handy features are also included. There are also a bunch of automation opportunities, be it sending invitations, follow-up emails, or scheduling automated webinars.
Our QAwerk team has tested over 250 SaaS solutions, including various video-conferencing tools. ClickMeeting caught our eye with its abundance of useful functionalities, so we wanted to see how well those are implemented. Here are the issues we discovered from a preliminary check.
Upcoming event is displayed on the main screen after removal
Severity:
Major
Precondition:
Install the ClickMeeting application. Log in as “I’m a host”.
Steps to Reproduce:
- Open the ClickMeeting app.
- Click the “Meet now” button.
- Close the pop-up.
- Leave this webinar room => click the “Yes” button.
- Click the three dot menu => click the “Delete” button.
- Click the “Homepage” button.
Environment:
iPhone XR iOS 15.0.2
Actual Result:
Upcoming Event tab displays a removed event.
Expected Result:
The removed event isn’t displayed on the main screen.
Uploaded files are not displayed on the homepage
Severity:
Major
Precondition:
Install the ClickMeeting application. Log in as “I’m a host”.
Steps to Reproduce:
- Open the ClickMeeting app.
- Click the “Meet now” button => Close the pop-up.
- Click the Menu button.
- Select presentation => Add a new file.
- Close Storage and Menu => Leave this webinar room.
- Click the “Homepage” button.
Environment:
iPhone XR iOS 15.0.2
Actual Result:
Files Storage tab and Files tab display 0 files and 0kB used.
Expected Result:
Information about uploaded files and used data can be seen on the homepage.
Event info window goes off screen after rotating display
Severity:
Minor
Precondition:
Install the ClickMeeting application. Log in as “I’m a host”. Make sure the auto-rotate screen is enabled in phone settings.
Steps to Reproduce:
- Open the ClickMeeting app.
- Click the “Meet now” button => Close the pop-up.
- Click the “Info” button.
- Rotate the display to the horizontal orientation.
- Rotate the display to the vertical orientation.
Environment:
iPhone XR iOS 15.0.2
Actual Result:
The event Info window goes off screen after rotating the display.
Expected Result:
All elements of the info window are displayed within the screen area.
ClickMeeting is a browser-based web conferencing platform with many features designed to recreate a lifelike experience. Unfortunately, such a helpful application has several errors that interfere with the work. I would recommend the development team to implement the ability to update app information in real-time, without the need to reload it.
