Bugs‌ ‌found‌ ‌in‌ pCloud Business SaaS

pCloud Business

pCloud Business is a comprehensive cloud storage solution that improves business workflow, facilitates data storage, and reduces running costs.

There is no need for local servers, since pCloud allows for easy sync, access, and sharing of data from various devices. The platform offers an account with up to 10 GB storage for free. pCloud guarantees the safety of files stored on its servers, by applying first class safety measures.

Our QA engineers have tested a brand-templating platform! Let’s have a closer look at our Bug Crawl report to learn what pCloud SaaS bugs we found.

Validation for required ‘Name or Email’ field is missing on “Send link via email” page

Severity:

Major

Precondition:
  1. The user is logged into the system.
  2. At least one file is already uploaded on the “Files” page.
Steps to Reproduce:
  1. Open the “Files” page.
  2. Hover over the “File” item.
  3. Select the checkbox on it.
  4. Click on the “Share link” option.
  5. Click on the “Email” icon.
  6. Click on “Send”.
Environment:

Windows 10
Mozilla Firefox v.108.0.1 (64-bit)

Actual Result:

No warning for the required field “Name or Email” shows up.

Expected Result:

Warning for the empty “Name or Email” field should be displayed.

Impossible to edit bookmark on “Bookmarks” page

Severity:

Major

Precondition:
  1. The user is logged into the system.
  2. At least one bookmark is created.
Steps to Reproduce:
  1. Open the “Bookmarks” page.
  2. Click on “Edit” near the existing bookmark.
  3. Try to enter new data into “Name” and “Description” fields.
Environment:

Windows 10
Mozilla Firefox v.108.0.1 (64-bit)

Actual Result:

The user cannot enter new data into “Name” and “Description” fields.

Expected Result:

The user can enter new data into “Name” and “Description” fields.

New name is not applied to folder after renaming

Severity:

Minor

Precondition:
  1. The user is logged into the system.
  2. A folder is created.
  3. A few files are uploaded into the folder.
Steps to Reproduce:
  1. Open the “Files” page.
  2. Click on the folder name (from preconditions).
  3. Click on “3 dots” near the folder name.
  4. Click on “Rename”.
  5. Enter a new name into the “Name” field.
  6. Click on “Rename”.
Environment:

Windows 10
Mozilla Firefox v.108.0.1 (64-bit)

Actual Result:

New folder name is not displayed in “Files > Folder”.

Expected Result:

New folder name should be displayed in “Files > Folder”.

Sorting does not work for “Created” field on “Bookmarks” page

Severity:

Minor

Precondition:
  1. The user is logged into the system.
  2. A few bookmarks are created.
Steps to Reproduce:
  1. Open the “Bookmarks” page.
  2. Sort the “Created” field in ascending/descending order.
Environment:

Windows 10
Mozilla Firefox v.108.0.1 (64-bit)

Actual Result:

Sorting orders are not applied to the “Created” field.

Expected Result:

Both sorting orders should be applied to the “Created” field.

“Search Bookmarks” field becomes hidden after sorting “Name” field

Severity:

Minor

Precondition:
  1. The user is logged into the system.
  2. A few bookmarks are created.
Steps to Reproduce:
  1. Open the “Bookmarks” page.
  2. Sort the “Name” field.
Environment:

Windows 10
Mozilla Firefox v.108.0.1 (64-bit)

Actual Result:

“Search Bookmarks” field becomes hidden.

Expected Result:

“Search Bookmarks” field should be visible.

“Files” page opens after clicking on “language”

Severity:

Trivial

Precondition:
  1. The user is logged into the system.
  2. “Account” tab is opened on the “Settings” page.
  3. The English language is set.
Steps to Reproduce:
  1. Scroll page to the “Language” section.
  2. Click on the “English” item.
Environment:

Windows 10
Mozilla Firefox v.108.0.1 (64-bit)

Actual Result:

The “Files” page is opened.

Expected Result:

The “English” item should not be clickable.

Spelling mistake in warning on “Security” tab

Severity:

Trivial

Precondition:
  1. The user is logged into the system.
  2. “Security” tab is opened on the “Settings” page.
Steps to Reproduce:
  1. Enter an invalid password in the “Old Password” field.
  2. Enter a new valid password in the “New Password” field.
  3. Re-enter the new password in the “Repeat New Password” field.
  4. Click on “Change Password”.
Environment:

Windows 10
Mozilla Firefox v.108.0.1 (64-bit)

Actual Result:

There is a mistake in the warning (missing space in the “oldpassword” phrase).

Expected Result:

The warning should be displayed without mistake.

Spelling mistake in warning on “Security” tab

Appropriate language is not displayed as currently selected

Severity:

Trivial

Precondition:
  1. The user is logged into the system.
  2. The “English” language is set in the user’s account.
Steps to Reproduce:
  1. Click on “User avatar”’ in the top right corner.
  2. Hover over the “Language” option.
  3. Set the “Italian” language.
  4. Hover over the “Language” option again.
Environment:

Windows 10
Mozilla Firefox v.108.0.1 (64-bit)

Actual Result:

The “Italian” language is not marked as currently selected.

Expected Result:

The “Italian” language should be marked as currently selected.

Appropriate language is not displayed as currently selected

“1 items” label is present on page after deleting files from folder

Severity:

Trivial

Precondition:
  1. The user is logged into the system.
  2. A folder is created.
  3. There are some files in this folder.
Steps to Reproduce:
  1. Open the “Files” page.
  2. Open the folder which was created in preconditions.
  3. Check all existing files.
  4. Click on “Delete”.
  5. Click on “Delete” in the “Move to the Trash” pop-up.
Environment:

Windows 10
Mozilla Firefox v.108.0.1 (64-bit)

Actual Result:

The label “1 items” is present on the page.

Expected Result:

The label “1 items” should not be present on the page.

“Sorting item” is not marked as selected in “Sort” dropdown

Severity:

Trivial

Precondition:
  1. The user is logged into the system.
  2. Several files have been already uploaded on the “Files” page.
Steps to Reproduce:
  1. Open the “Files” page.
  2. Hover over the “Sort” icon.
  3. Set the “Oldest Top” option.
  4. Open the “Sort” dropdown again.
Environment:

Windows 10
Mozilla Firefox v.108.0.1 (64-bit)

Actual Result:

The item “Oldest Top” is not marked as selected.

Expected Result:

The item “Oldest Top” should be marked as selected.

I have run both positive and negative test scenarios, and managed to spot several major, trivial, and minor bugs in the operating system. During the testing process the following areas were verified: login/sign up, account, linked accounts, notifications, changing password, files, folders, shared links and folders, bookmarks, file requesting, branding.
Kateryna, QA engineer

Kateryna, QA engineer

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