Tropical Smoothie Cafe is a US-based restaurant chain that offers its consumers healthy smoothies with a tropical vibe as well as a range of wholesome meals. Like any other successful business in the food delivery industry, Tropical Smoothie Cafe made sure their consumers can place orders from the convenience of their phones. The app allows its users to order delicious meals in advance and choose from three delivery options – pickup, curbside, and doorstep. With the Find a Cafe feature, you can easily locate a Tropical Smoothie Cafe nearby and get the needed directions. The app users get rewards and exclusive offers just for being loyal, and they can also upgrade their status level to receive additional benefits.
Since contactless delivery is what keeps us well fed and safe these days, we continue testing food delivery apps and share our vision on how to improve their performance and overall feel. Have a look at some of the Tropical Smoothie Cafe bugs we managed to detect.
- January 5, 2021
- Launch the app.
- As soon as you’ve logged in to the app successfully, proceed to the next step.
- In the footer of the main screen, tap “More”.
- Tap “Nutritionals”.
- Close the “We use Cookies”.
- Try to scroll down to the very bottom.
- Pay attention to the next result.
- Launch the app.
- On the initial screen “Tropical Rewards”, tap “Next”.
- Pay attention to the title and description at the “How to Order” step.
- Launch the app.
- On the initial screen “Tropical Rewards”, tap “Next”.
- At the “How to Order” step, tap “Next”.
- Pay attention to the title and description at the “How to Earn” step.
- Launch the app.
- On the initial screen “Tropical Rewards”, tap “Next”.
- At the “How to Order” step, tap “Next”.
- At the “How to Earn” step, tap “Next”.
- Pay attention to the title and description at the “How Redeem” step.
- Launch the app.
- On the initial screen “Tropical Rewards”, tap “Next”.
- At the “How to Order” step, tap “Next”.
- At the “How to Earn” step, tap “Next”.
- At the “How to Redeem” step, tap “Next”.
- Pay attention to the description at the “Find a Cafe” step.
- Launch the app.
- Log in with an existing account.
- In the footer of the main screen, tap “More”.
- Tap “My Account”.
- Pay attention to the next result.
Tropical Smoothie Cafe app is designed to make the meal delivery easy, accessible anywhere across the USA, and super convenient. Although the menu items are indeed attractive and mouth-watering, the app itself is less appealing. Apart from the issues mentioned in the App Store reviews, I’d like to highlight the defects I found, such as non-scrollable tabs and misaligned UI components. All these imperfections matter because they add obstacles along the buyer journey and affect the overall perception of the service.
