Bugs found in MindMap AI SaaS

MindMap AI

Mindmap AI is an innovative online platform designed to streamline idea generation and thought organization. It leverages artificial intelligence to create structured mind maps that facilitate brainstorming, project planning, and knowledge management.

The platform provides a comprehensive feature set, including real-time collaboration, project export options, and AI-powered mind map creation from text inputs. These capabilities empower users to efficiently process information and visualize ideas.

Our QAwerk team conducted a thorough Bug Crawl on Mindmap AI, uncovering various bugs that may hinder the system’s performance and user experience. Below is a summary of our findings, shedding light on potential improvements for the platform.

“Send request” button is not working

Severity:

Critical

Precondition:

User is logged into the account.

Steps to Reproduce:
  1. Go to the MindMap creation page.
  2. Use any test query (click on it).
  3. After creating a MindMap, wait a few minutes.
  4. Enter a new query.
  5. Click the “Send” button.
Environment:

OS: Windows 10 Pro
Browsers: Chrome 135.0.7049.42, Firefox 137.0, Microsoft Edge 134.0.3124.93

Actual Result:

“Send request” button not functioning.

Expected Result:

Button should operate correctly, sending query data.

After retrying generation, generation cost disappears

Severity:

Critical

Precondition:

User is logged into the account.

Steps to Reproduce:
  1. Go to the MindMap creation page.
  2. Use any test query (click on it).
  3. After MindMap creation, click “Retry”.
Environment:

OS: Windows 10 Pro
Browsers: Chrome 135.0.7049.42, Firefox 137.0, Microsoft Edge 134.0.3124.93

Actual Result:

Generation cost is no longer displayed.

Expected Result:

The initial cost should remain visible, or the re-request cost should be stated as zero.

Undo button removes previously created MindMap entirely

Severity:

Critical

Precondition:

User is logged into the account.

Steps to Reproduce:
  1. Go to the MindMap creation page.
  2. Use any test query.
  3. After MindMap creation, click the “Retry” button.
  4. Click the “Retry” button again.
  5. Click the “Undo” button.
Environment:

OS: Windows 10 Pro
Browsers: Chrome 135.0.7049.42, Firefox 137.0, Microsoft Edge 134.0.3124.93

Actual Result:

The entire MindMap is lost.

Expected Result:

Undo should revert to the previous state rather than removing everything.

Duplicated project loses added images

Severity:

Major

Precondition:
  1. The user has downloaded an image locally.
  2. Logged into MindMap account.
Steps to Reproduce:
  1. Go to the MindMap creation page.
  2. Use a test query.
  3. Double-click an item, click “Upload,” select an image, then finalize.
  4. Click “All Projects,” then “Duplicate” on the current project.
Environment:

OS: Windows 10 Pro
Browsers: Chrome 135.0.7049.42, Firefox 137.0, Microsoft Edge 134.0.3124.93

Actual Result:

Duplicate project lacks the added image(s).

Expected Result:

All uploaded images should appear in the new project copy.

Action buttons do not function

Severity:

Major

Precondition:

User is logged into the account.

Steps to Reproduce:
  1. Go to the MindMap creation page.
  2. Use any test query.
  3. After MindMap creation, wait a few minutes.
  4. Attempt to click the “Retry” or “Undo” button.
Environment:

OS: Windows 10 Pro
Browsers: Chrome 135.0.7049.42, Firefox 137.0, Microsoft Edge 134.0.3124.93

Actual Result:

Buttons are unresponsive.

Expected Result:

“Retry” or “Undo” should work properly, updating or reverting the map.

Cannot promote child node back to parent node

Severity:

Major

Precondition:

User logged into the account.

Steps to Reproduce:
  1. Go to the MindMap creation page.
  2. Use any test query.
  3. Drag a first-level child into another child node.
  4. Attempt to drag that second-level child back to the parent node.
Environment:

OS: Windows 10 Pro
Browsers: Chrome 135.0.7049.42, Firefox 137.0, Microsoft Edge 134.0.3124.93

Actual Result:

Node cannot be re-promoted to a first-level position.

Expected Result:

The users should move nodes freely, restructuring hierarchy at will.

Close popup (X) button is non-functional

Severity:

Major

Precondition:

User is logged into the account.

Steps to Reproduce:
  1. Go to the MindMap creation page.
  2. Use any test query.
  3. Click any MindMap element, wait a few minutes.
  4. Click the X button to close the popup.
Environment:

OS: Windows 10 Pro
Browsers: Chrome 135.0.7049.42, Firefox 137.0, Microsoft Edge 134.0.3124.93

Actual Result:

The popup remains open; the button does nothing.

Expected Result:

Clicking X should close the popup immediately.

After refreshing page, MindMap reverts to center layout

Severity:

Major

Precondition:

The user is logged into the account.

Steps to Reproduce:
  1. Go to the MindMap creation page.
  2. Use any test query.
  3. Select “Right Layout”.
  4. Refresh the page.
Environment:

OS: Windows 10 Pro
Browsers: Chrome 135.0.7049.42, Firefox 137.0, Microsoft Edge 134.0.3124.93

Actual Result:

Layout defaults back to “Center”.

Expected Result:

Preferred layout setting should persist post-refresh.

After page refresh, Copilot dialog reappears

Severity:

Major

Precondition:

User logged into the account.

Steps to Reproduce:
  1. Go to the MindMap creation page.
  2. Use any test query.
  3. Close the Copilot dialog box (click X).
  4. Refresh the page.
Environment:

OS: Windows 10 Pro
Browsers: Chrome 135.0.7049.42, Firefox 137.0, Microsoft Edge 134.0.3124.93

Actual Result:

Dialog box reopens despite being previously closed.

Expected Result:

Once closed, the dialog box should remain closed after refreshing.

“Create arrow” command is non-functional

Severity:

Major

Precondition:

User logged into the account.

Steps to Reproduce:
  1. Go to the MindMap creation page.
  2. Use any test query.
  3. Right-click a MindMap element.
  4. Click “Create arrow”.
Environment:

OS: Windows 10 Pro
Browsers: Chrome 135.0.7049.42, Firefox 137.0, Microsoft Edge 134.0.3124.93

Actual Result:

Command does nothing.

Expected Result:

Command should create an arrow linking nodes.

Backspace button cannot clear code entry during registration

Severity:

Minor

Steps to Reproduce:
  1. Open https://mindmapai.app/register?rt=%2Fcanvas.
  2. Enter a valid email, password, and check the box.
  3. Click “Create an account”.
  4. Input invalid code.
Environment:

OS: Windows 10 Pro
Browsers: Chrome 135.0.7049.42, Firefox 137.0, Microsoft Edge 134.0.3124.93

Actual Result:

Code cannot be cleared in a single motion; user must individually select each rectangle.

Expected Result:

Backspace should remove digits easily for quick correction.

MindMap lacks additional info on query topic

Severity:

Minor

Precondition:

User logged into the account.

Steps to Reproduce:
  1. Go to the MindMap creation page.
  2. Input “Benefits of remote work: flexibility, cost savings, increased productivity”.
  3. Click submit, wait for generation.
Environment:

OS: Windows 10 Pro
Browsers: Chrome 135.0.7049.42, Firefox 137.0, Microsoft Edge 134.0.3124.93

Actual Result:

MindMap offers no expanded content beyond the provided text.

Expected Result:

AI should enhance or elaborate the query with fresh details.

MindMap lacks additional info on query topic

MindMap remains unchanged after second “Retry”

Severity:

Minor

Precondition:

User logged into the account.

Steps to Reproduce:
  1. Enter “record: ‘Healthy habits – exercise, nutrition, sleep’”.
  2. Click submit.
  3. Tap “Retry”.
  4. Tap “Retry” again.
Environment:

OS: Windows 10 Pro
Browsers: Chrome 135.0.7049.42, Firefox 137.0, Microsoft Edge 134.0.3124.93

Actual Result:

No differences appear in the MindMap on second retry.

Expected Result:

Each retry should generate a revised MindMap.

Text formatting lost (indents, paragraphs) after request submission

Severity:

Minor

Precondition:

User logged into the account.

Steps to Reproduce:
  1. Go to the MindMap creation page.
  2. Enter text with paragraphs/indents.
  3. Click submit.
Environment:

OS: Windows 10 Pro
Browsers: Chrome 135.0.7049.42, Firefox 137.0, Microsoft Edge 134.0.3124.93

Actual Result:

System strips out spacing and paragraphs.

Expected Result:

Original formatting should remain intact upon submission.

First-level children misaligned in SVG HTML export

Severity:

Trivial

Precondition:

User logged into the account.

Steps to Reproduce:
  1. Go to the MindMap creation page.
  2. Use any test query.
  3. Click “Download MindMap” → “Download SVG HTML”.
  4. Open the downloaded file.
Environment:

OS: Windows 10 Pro
Browsers: Chrome 135.0.7049.42, Firefox 137.0, Microsoft Edge 134.0.3124.93

Actual Result:

First-level child nodes appear off-center in the frame.

Expected Result:

Nodes should be properly centered in SVG HTML format.

I tested MindMap AI SaaS, an AI-driven tool for organizing and brainstorming ideas. Across the 15 identified bugs, issues ranged from non-functional buttons and lost data upon undoing to minor formatting concerns in exported files. Implementing thorough QA processes, as recommended by QAwerk, will strengthen reliability, enhance user satisfaction, and maintain robust AI-powered capabilities within the platform.
Iryna, QA engineer

Iryna, QA engineer

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