Bugs‌ ‌found‌ ‌in‌ Mailmunch SaaS: ‌QAwerk‌ ‌Bug‌ ‌Crawl‌

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Mailmunch

Mailmunch is a marketing toolkit for everyone who wishes to generate more leads and grow revenue through email marketing. This handy solution allows converting more users into customers. Mailmunch uses an intuitive drag-and-drop builder, which does not require any coding skills to set up, so it only takes a few minutes to create, for example, a professional-looking opt-in form. With Mailmunch, users can grow email subscribers by building email lists with higher efficiency, craft broadcasts to widen the audience, and generate more sales with autoresponders that are incredibly easy to set up.
A 60-day money-back guarantee is available with paid plans so that users can try out the pro features with no strings attached.

Here are some of the bugs we found while testing the website.

www.mailmunch.com
The scroll bar on the right-hand side of the screen is missing
SEVERITY:

Major

STEPS TO REPRODUCE:
  1. Go to https://www.mailmunch.com/ page.
  2. Observe the right-hand side of the screen.
ENVIRONMENT:

Windows 10 Pro +
Chrome v. 87.0.4280.88,

Edge v. 87.0.664.75;

macOS Mojave 10.14.6 +
Safari v. 14.0.2.

ACTUAL RESULT:

The scroll bar is missing.

EXPECTED RESULT:

There is a scroll bar on the right-hand side of the screen.

Bugs‌ ‌found‌ ‌in‌ Mailmunch SaaS: ‌QAwerk‌ ‌Bug‌ ‌Crawl‌
The text and icons in the comments to the support answers overlap
SEVERITY:

Minor

ENVIRONMENT:

Windows 10 Pro +
Chrome v. 87.0.4280.88

STEPS TO REPRODUCE:
  1. Open one of the support answers on https://mailmunch.zendesk.com/hc/en-us/articles/115002026865-How-to-delete-my-account-.
  2. Scroll down to the comments.
  3. Observe the text overlapped by the icons.
PRECONDITION:

The user is logged in.

ACTUAL RESULT:

The text and icons in the comments to the support answers overlap

EXPECTED RESULT:

The text and icons in the comments to the support answers do not overlap.

Bugs‌ ‌found‌ ‌in‌ Mailmunch SaaS: ‌QAwerk‌ ‌Bug‌ ‌Crawl‌
Some UI elements do not redirect to the corresponding page in the Integrations Directory
SEVERITY:

Minor

STEPS TO REPRODUCE:
  1. Go to https://www.mailmunch.com/.
  2. Scroll down to the bottom of the page.
  3. Click on the “Integrations Directory” option in the “Community” table.
  4. Scroll down to the “Website and eCommerce Platforms” block.
  5. Click on any of the following options: Squarespace/Magento/Joomla/WooCommerce.
  6. Observe the current page.
ENVIRONMENT:

Windows 10 Pro +
Chrome v. 87.0.4280.88

ACTUAL RESULT:

The user is not redirected to the corresponding page in the Integrations Directory.

EXPECTED RESULT:

The user is redirected to the corresponding page in the Integrations Directory.

Bugs‌ ‌found‌ ‌in‌ Mailmunch SaaS: ‌QAwerk‌ ‌Bug‌ ‌Crawl‌
The error message is displayed in Spanish (an English-only platform)
SEVERITY:

Trivial

ENVIRONMENT:

Windows 10 Pro +
Chrome v. 87.0.4280.88

STEPS TO REPRODUCE:
  1. Open https://www.mailmunch.com/ and log into the account.
  2. Click on the “Company” block.
  3. In the “Add Site Code” block, click on the “Get Code” button.
  4. In the opened pop-up, enter an incorrect URL in the “Input URL to verify” form > click on the “Verify code” button.
  5. Observe the results.
PRECONDITION:

The user is logged in.

ACTUAL RESULT:

Upon incorrect URL input, the error message is displayed in Spanish.

EXPECTED RESULT:

Upon incorrect URL input, the error message is displayed in English.

The "Like" and "Tweet" buttons are misaligned on the "Blog" page
SEVERITY:

Trivial

STEPS TO REPRODUCE:
  1. Go to https://www.mailmunch.com/.
  2. Click on “Blog” in the menu bar.
  3. Scroll down to the bottom of the page.
  4. Observe the “Like” and “Tweet” buttons’ placement.
ENVIRONMENT:

Windows 10 Pro +
Chrome v. 87.0.4280.88

ACTUAL RESULT:

The “Like” and “Tweet” buttons are misaligned.

EXPECTED RESULT:

The “Like” and “Tweet” buttons are properly aligned.

Bugs‌ ‌found‌ ‌in‌ Mailmunch SaaS: ‌QAwerk‌ ‌Bug‌ ‌Crawl‌
Mailmunch is a good product that solves actual problems. Yet, I came across some UI problems while browsing through the website, such as the absence or misalignment of UI elements. The issues I found are not severe but still require timely fixing.
Alina, QA engineer

Alina, QA engineer

Thank you for taking the time to conduct QA research on our website. Our Dev team will look into it. Thanks again!
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Mailmunch Team

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