Bugs found in L’Oréal Finance, investors for Android: QAwerk Bug Crawl
The app caters to the interests of those not impartial to the L’Oréal Group’s latest financial information, including, but not limited to, live share price and financial news, publications, news releases, annual financial reports, and the most recent webcasts and strategic presentations. As one of the largest cosmetics companies and top beauty brands globally, the L’Oreal Group generates over USD 30 billion in annual beauty product sales. The app enables its users to keep a finger on the pulse of the Group’s financial reports, offering intuitive app navigation and an overall user-friendly design.
The L’Oréal Finance app displays several reliability issues that couldn’t sneak up on our QA professionals. Read on to learn more about the L’Oréal Finance bugs we found.
Slow scrolling through data within the table
Severity:
Major
Steps to Reproduce:
- Launch the application.
- Tap the ‘Stock’ button.
- Tap the ‘Loyalty bonus’ button on the upper tab.
- Scroll down to the ‘How to choose the method of holding your shares?’ header.
- Scroll the table to the left.
Environment:
Huawei P20 lite + Android 9, EMUI v. 9.1.0.352
Actual Result:
Slow scrolling through data within the table.
Expected Result:
Scrolling between the table columns is performed in one swipe.
The video is not optimized for the mobile screen
Severity:
Major
Steps to Reproduce:
- Launch the application.
- Tap the ‘News’ button.
- Tap the publication from the 14th of December, 2020 titled ‘The new version of the ‘L’Oréal Finance’ mobile app is available’.
- Scroll down to the promo video.
- Open the promo video.
Environment:
Huawei P20 lite + Android 9, EMUI v. 9.1.0.352
Actual Result:
The video is not optimized for the mobile screen.
Expected Result:
The video is optimized for the mobile screen to display in full.
The application crashes when the user scrolls in the table
Severity:
Major
Steps to Reproduce:
- Launch the application.
- Tap the ‘Stock’ button.
- Tap the ‘Loyalty bonus’ button on the upper tab.
- Scroll down to the ‘How to register or transfer your shares to registered form?’ table’s header.
- Scroll the table to the left to see the column titled ‘Step 2’.
- Observe the results.
Environment:
Huawei P20 lite + Android 9, EMUI v. 9.1.0.352
Actual Result:
The application crashes when the user scrolls within the table.
Expected Result:
The application doesn’t crash when the user scrolls within the table.
The print button doesn’t respond
Severity:
Major
Steps to Reproduce:
- Launch the application.
- Tap the ‘Stock’ button.
- Scroll down to the ‘Evolution in the day’ header.
- Tap the print button.
Environment:
Huawei P20 lite + Android 9, EMUI v. 9.1.0.352
Actual Result:
The print button doesn’t respond.
Expected Result:
The user is redirected to the ‘Select a Printer’ page with the data to print.
The column’s title is only partially visible
Severity:
Minor
Steps to Reproduce:
- Launch the application.
- Tap the ‘Stock’ button.
- Tap the ‘Loyalty bonus’ button on the upper tab.
- Scroll down to the ‘How to register or transfer your shares to registered form?’ column’s header.
- Observe the instructions.
Environment:
Huawei P20 lite + Android 9, EMUI v. 9.1.0.352
Actual Result:
The column’s title is cropped.
Expected Result:
The title of the column is fully displayed.
The title ‘DIRECTLY REGISTERED’ is misspelled
Severity:
Trivial
Steps to Reproduce:
- Launch the application.
- Tap the ‘Stock’ button.
- Tap the ‘Loyalty bonus’ button on the upper tab.
- Scroll down to the ‘How to choose the method of holding your shares?’ header.
- Pay attention to the ‘DIRECLTY REGISTERED’ title.
Environment:
Huawei P20 lite + Android 9, EMUI v. 9.1.0.352
Actual Result:
Observe the title ‘DIRECLTY REGISTERED’.
Expected Result:
Observe the title ‘DIRECTLY REGISTERED’.
The "L'Oréal Finance'' app provides its users with easy access to the latest financial news and events of the L'Oréal Group. The app’s user interface is organized purposefully: it is simple yet functional. During manual tests I came across a few major functional bugs. The app also has UI and syntactic issues that, however, do not block the main functionality.
