Bugs found in Honk App for iOS
HonkMobile is a mobile solution for fast, convenient, and stress-free parking across Canada and the United States. The app’s core features include searching for parking lots nearby, booking a parking spot in real-time or in advance, and making an instant payment right from your phone. On top of that, HonkMobile users get to compare prices to choose the cheapest option in the vicinity, get notified when their session is coming to an end, and receive generous discounts for frequent parking.
HonkMobile was designed with the idea to help people get to their destinations faster and more efficiently without unnecessary frustration. We know that essential parts of a frictionless user journey are impeccable UI and features functioning as intended, so we decided to check if there are any Honk App bugs standing in the way. Here is what we found.
When the user closes “Credit or Debit” section, the iOS default keyboard remains open
Severity:
Major
Steps to Reproduce:
- Launch HonkMobile app.
- Once the home screen is fully loaded, proceed to the next step.
- Tap the burger menu in the upper-left corner of the screen.
- Tap “Payment”.
- Tap “Add Payment Method”.
- Select “Credit or Debit” by tapping it.
- Tap “Card number” field and type a random 16-digit number (EG: 1111 2222 3333 4444).
- Scroll up a little bit.
- In the upper-left corner, tap “X” to close this section.
- Take a look at the next result.
Environment:
iPad 4 + iOS 10.3.3
Actual Result:
After closing “Credit or Debit” screen, iOS default keyboard remains open.
Expected Result:
iOS default keyboard disappears after tapping “X” to close “Credit or Debit” section.
After scrolling to the top within “Credit or Debit” section, the user cannot add /remove data in the fields “Card number”, “Card CVV”, “Card Expiry (MM/YY)”
Severity:
Major
Steps to Reproduce:
- Launch HonkMobile app.
- Once the home screen is fully loaded, proceed to the next step.
- Tap the burger menu in the upper-left corner of the screen.
- Tap “Payment”.
- Tap “Add Payment Method”.
- Select “Credit or Debit” by tapping it.
- Tap “Card number” field and type >> 1234.7.1. Scroll all the way up.7.2. Try to add some more numbers (It’s locked and the user isn’t able to add/remove numbers).
- Tap “Card CVV” and fill it in with some numbers: 6554.8.1. Scroll all the way up.8.2. Try to add some more numbers (It’s locked – the same as in 7.2 step).
- Select “Card Expiry (MM/YY)” by tapping it.9.1. Input some numbers like: 12 22.9.2. Scroll all the way up.
9.3. Try to add or remove numbers from previously filled-in field “Card Expiry (MM/YY)” – (It’s locked).
Environment:
iPad 4 + iOS 10.3.3
Actual Result:
After scrolling to the top within “Credit or Debit” section, the user cannot add / remove data in the fields “Card number”, “Card CVV”, “Card Expiry (MM/YY)”.
Expected Result:
“Card number”, “Card CVV”, “Card Expiry (MM/YY)” are not locked after scrolling up or down, and the user can add / remove numbers in these fields.
Block “Stay informed” does not take up the entire screen size like previous pages
Severity:
Trivial
Steps to Reproduce:
- Launch HonkMobile app.
- In the upper-top section, tap “Skip” or proceed with the next step.2.1. As “Honk-exclusive offers” appears > tap “Next” button.2.2. “Know where you’re going” > Tap “Next”.2.3. “Extend time from anywhere” > Tap “Next”.
2.4. “Enable location” > Tap “Let’s go”.
- Right under “Login” and “Sign Up” buttons, tap “I’ll do this later”.
- Once “Stay informed” block has appeared, pay attention to the next result.
Environment:
iPad 4 + iOS 10.3.3
Actual Result:
Informational message “Stay informed” does not appear in its full size on the screen.
Expected Result:
Informational message “Stay informed” takes up the entire screen size as in “Honk exclusive offers” or previous screens.
Text “My Parking Spots” is cramped: word “Parking” slightly overlaps word “Spots”
Severity:
Trivial
Steps to Reproduce:
- Launch HonkMobile app.
- Once the home screen is fully loaded, proceed to the next step.
- Tap the burger menu in the upper-left corner of the screen.
- Tap “Favourites”.
- Pay attention to the next result.
Environment:
iPad 4 + iOS 10.3.3
Actual Result:
“My Parking Spots” text is cramped: word “Parking” slightly overlaps word “Spots”.
Expected Result:
Text “My Parking Spots” is displayed properly.
Text “Payment Methods” is cramped: word “Payment” overlaps word “Methods”
Severity:
Trivial
Steps to Reproduce:
- Launch HonkMobile app.
- Once the home screen is fully loaded, proceed to the next step.
- Tap the burger menu in the upper-left corner of the screen.
- Tap “Payment”.
- Pay attention to the next result.
Environment:
iPad 4 + iOS 10.3.3
Actual Result:
Text “Payment Methods” is cramped: word “Payment” overlaps word “Methods”.
Expected Result:
Text “Payment Methods” is displayed properly.
With HonkMobile, drivers can pay for parking right from their phones at any of the 2,000 locations and 190,000 parking spaces across North America. Whether you’re looking for city, off-street, hospital, school, or airport parking, Honk App has something to offer. Although HonkMobile’s concept reflects and addresses the actual needs of motorists in busy cities, the app has two major bugs and minor UI inaccuracies. What bothers me most is that users have to watch their fingers every time they want to add debit or credit card details because any accidental scroll upwards will lock the screen. Overall, a decent app, but requires a bit of polishing.
