Callingly is a lead response management software that can be integrated with a business CRM natively or via integrations, such as Zapier, Salesforce, Segment, among many others. It is also possible to add Callingly to a landing page, a web form, or any other sales and marketing tool. With Callingly, companies get to provide the needed attention to every lead, thus increasing their close rates. Nowadays, brands tend to be cautious about calling wrong people not to disturb non-qualifying leads with annoying calls. Callingly’s customizable triggers and rules allow averting such a scenario and calling only those leads that need the service in the first place. This SaaS platform also gives businesses enough space for personalizing their call schedules to connect a lead with a sales representative in a matter of seconds. When using Callingly, the sales team is also at an advantage because they hear a whisper-text with the lead’s information before pronouncing a single word. The latter is super helpful for steering the conversation in the right direction. Another convenient feature Callingly boasts is its analytics: the recordings and all the essential data, such as response speed or connection rate, can be synced with the company’s CRM.
We have a decent portfolio of SaaS platforms we tested, and here we are, expanding it further. Having years of experience under our belt, we know what areas to scan for bugs first. An extensive round of manual testing revealed some critical bugs, so here is what can be improved right now.
- March 15, 2021