No bugs found in folk SaaS
folk
folk is an intuitive and innovative CRM application that simplifies contact management needs. This web-based platform provides a streamlined, user-friendly approach to save, organize, and manage your contacts effortlessly.
With this all-in-one CRM solution users can consolidate contacts from various sources, tag them for easy retrieval, and share lists seamlessly with team members. The folk platform is simple to use and easy to integrate, keeping all your communication with your contacts in one place for convenience and efficiency.
During our thorough testing of the folk platform, our QA team found no significant bugs, so we are rewarding it with our Remarkable Quality badge!
3
browsers used
14
hours spent testing
>100
test cases run
0
bugs found
No bugs found testing email login verification
Steps to Reproduce:
- Visit the website ‘https://app.folk.app’.
- Click on the ‘Continue with email’.
- Input a valid email address.
- Open the corresponding email inbox and click on the provided link from the application.
Environment:
Windows 10; Chrome 127.0.6533.89, Firefox 128.0.3, Edge 127.0.2651.86
Expected Result:
The user should be able to successfully log in.
Actual Result:
Bug not found.
BUG EXAMPLE:
No bugs found testing ‘Create New Workspace’ functionality
Precondition:
The user must be logged into their respective account.
Steps to Reproduce:
- Click on the name of the current workspace.
- Select ‘Create New Workspace’.
- Enter the given company name.
- Choose the type of the company.
- Define the size of the company.
- Determine the number of users.
- Click on the ‘Next’ button.
- Select the ‘Sell More’ option.
- Move forward by clicking on the ‘Next’ button.
- Click on the option saying, ‘No, I prefer the endless copy+paste’.
- Choose ‘Download Later’.
- Finally, click on the ‘Start Free Trial’.
Environment:
Windows 10; Chrome 127.0.6533.89, Firefox 128.0.3, Edge 127.0.2651.86
Expected Result:
The user should have the ability to successfully create a new workspace and initiate the free trial period.
Actual Result:
Bug not found.
No bugs found testing ‘Drag-and-drop’ feature across various statuses
Precondition:
- The user must be logged into their account.
- Several contacts should be available in the ‘Sales’ pipeline.
Steps to Reproduce:
- Hover the cursor over a user card in the ‘No Status’ column.
- Drag the card to the ‘Qualified’ column.
- Refresh the page.
- Repeat steps 1-3 for other available statuses.
Environment:
Windows 10; Chrome 127.0.6533.89, Firefox 128.0.3, Edge 127.0.2651.86
Expected Result:
Users should be able to successfully drag and drop contacts among different statuses. Any changes should remain intact after a page refresh.
Actual Result:
Bug not found.
BUG EXAMPLE:
No bugs found testing addition of ‘New Status’ to pipeline
Precondition:
The user should be successfully logged into their account.
Steps to Reproduce:
- Navigate to the ‘Sales’ pipeline.
- Scroll to the end of the pipeline.
- Click on the ‘New Status’ button.
- Input ‘test status’ as the status name.
- Click on any empty space on the page to save the new status.
- Click on the three dots adjacent to the new status.
- Modify the color of the status to green.
- Transfer the contact to this new status by dragging it.
- Refresh the webpage.
Environment:
Windows 10; Chrome 127.0.6533.89, Firefox 128.0.3, Edge 127.0.2651.86
Expected Result:
After refreshing the page, the newly created status should appear in green and contain the transferred contact.
Actual Result:
Bug not found.
BUG EXAMPLE:
No bugs found testing preset-based group creation
Precondition:
The user should be successfully logged into their account.
Steps to Reproduce:
- Select ‘+ New group’.
- Choose ‘More…’.
- From available selections, pick the ‘Recruitment Pipeline’.
- To confirm, click on the ‘Use template’.
Environment:
Windows 10; Chrome 127.0.6533.89, Firefox 128.0.3, Edge 127.0.2651.86
Expected Result:
The user completes the procedure and a new group is created successfully using the ‘Recruitment Pipeline’ template.
Actual Result:
Bug not found.
No bugs found testing group deletion
Precondition:
- The user should be logged into their account.
- The ‘Recruitment Pipeline’ group must exist.
Steps to Reproduce:
- Click on the three dots adjacent to the ‘Recruitment Pipeline’ in the left panel.
- From the resulting options, select ‘Delete Group’.
- In the resulting dialog box, click on the checkbox labeled ‘Permanently Delete’.
- Verify that the ‘Delete’ button becomes enabled.
- Click on the ‘Delete’ button to delete the group.
Environment:
Windows 10; Chrome 127.0.6533.89, Firefox 128.0.3, Edge 127.0.2651.86
Expected Result:
The ‘Recruitment Pipeline’ group should be successfully deleted.
Actual Result:
Bug not found.
No bugs found testing sharing 'People Table' for group
Precondition:
- The user needs to be logged into their account.
- The ‘Sales Pipeline’ group should be set up with an ‘All People’ table.
Steps to Reproduce:
- Choose the ‘All People’ table within the ‘Sales Pipeline’ group.
- Click on the ‘Share’ button.
- Navigate to the ‘Publish View’ tab.
- Press the ‘Publish View’ button.
- Click on the ‘Open Published View’.
Environment:
Windows 10; Chrome 127.0.6533.89, Firefox 128.0.3, Edge 127.0.2651.86
Expected Result:
The ‘All People’ table should launch in a new tab with its own public link.
Actual Result:
Bug not found.
No bugs found testing public table unpublishing
Precondition:
- The user should be logged into their account.
- The ‘All People’ table should be established within the ‘Sales Pipeline’ group.
- The ‘All People’ table must have been published previously.
Steps to Reproduce:
- Select the ‘All People’ table within the ‘Sales Pipeline’ group.
- Click on the ‘Share’ button.
- Choose the ‘Publish View’ tab.
- Click on the ‘Unpublish’.
- Attempt accessing the table’s previously public link.
Environment:
Windows 10; Chrome 127.0.6533.89, Firefox 128.0.3, Edge 127.0.2651.86
Expected Result:
Upon attempting to access the public link, users should be greeted with a ‘Sorry – not found’ message.
Actual Result:
Bug not found.
No bugs found testing merging two duplicate contacts
Precondition:
The user needs to be logged into their account.
Steps to Reproduce:
- Create two contacts, specifically the ‘test user’ and ‘Test User’.
- Assign the phone number ‘+380’ to both contacts.
- Click on the ‘Clean up Duplicates’ button.
- Click on the ‘Merge’ button.
- Navigate back to the ‘Sales Pipeline’ and verify whether the contacts have been successfully merged.
Environment:
Windows 10; Chrome 127.0.6533.89, Firefox 128.0.3, Edge 127.0.2651.86
Expected Result:
The contacts ‘test user’ and ‘Test User’ should be successfully merged into a single entry within the ‘Sales Pipeline’.
Actual Result:
Bug not found.
No bugs found testing adding ‘New Field’ to contact card
Precondition:
The user should be logged into their account.
Steps to Reproduce:
- Create a new contact named ‘Test User’.
- Click on the ‘Test User’s’ contact card.
- Select the ‘New Field’ button.
- Choose ‘Multiselect’ for the field type.
- Tag ‘test’ and ‘new’ in the multiselect field.
Environment:
Windows 10; Chrome 127.0.6533.89, Firefox 128.0.3, Edge 127.0.2651.86
Expected Result:
The new ‘Multiselect’ field should be added to the contact card with tags ‘test’ and ‘new’ available for selection.
Actual Result:
Bug not found.
I found only a couple of minor UI glitches when running functional and user interface testing of folk SaaS. Other than that, the platform has an excellent user experience.
No Bugs Found!
We tried to find bugs in this product but failed to spot any. While we still believe no software is 100% free of bugs, this app contains no critical or apparent defects that could negatively impact the user experience. 
