Bugs found in Teamspective SaaS

Teamspective

Teamspective is a flexible HR software solution developed by the Helsinki-based company Teamspective Oy. Known for enabling continuous feedback, efficient surveys, and Slack integration, Teamspective helps organizations keep track of employee sentiments and engagement in a data-driven manner.

With features like anonymous chat channels, real-time survey results, and extensive collaboration options, Teamspective is designed for dynamic workplaces that aim to foster transparency and collaboration. Our QAwerk team tested Teamspective across multiple browsers, focusing on its core capabilities and user interface elements.

Below, we present the most significant bugs our team identified during the testing phase, along with steps to reproduce and recommendations for improvement.

User cannot activate anonymous chat from “Manage Channels” page

Severity:

Major

Precondition:

The user is on the Homepage.

Steps to Reproduce:
  1. Navigate to the “Anonymous chat” section.
  2. Click the “Manage Channels” button.
  3. Look for an activation button next to existing chats.
Environment:

Device: Windows 10 x64
Browsers: Chrome 131.0.6778.205, Firefox 133.0.3, Edge 131.0.2903.112

Actual Result:

There is no activation button.

Expected Result:

An activation button should be clearly displayed, allowing the user to enable an anonymous chat.

Wrong success message window after editing anonymous chat

Severity:

Major

Precondition:

The user is on the Homepage.

Steps to Reproduce:
  1. Navigate to the “Anonymous chat” section.
  2. Click “Manage Channels”.
  3. Edit the name of any chat.
  4. Click “OK”.
  5. Observe the validation message.
Environment:

Device: Windows 10 x64
Browsers: Chrome 131.0.6778.205, Firefox 133.0.3, Edge 131.0.2903.112

Actual Result:

A “Channel created!” message is displayed instead of an edit confirmation.

Expected Result:

The message should read “Channel was edited” or a similar confirmation indicating an edit.

User can edit their name to only space characters

Severity:

Minor

Precondition:

The user is on the Homepage.

Steps to Reproduce:
  1. Click the username dropdown.
  2. Click “User settings”.
  3. Change “First name” to “ ” (only spacebars).
  4. Click “Save”.
Environment:

Device: Windows 10 x64
Browsers: Chrome 131.0.6778.205, Firefox 133.0.3, Edge 131.0.2903.112

Actual Result:

The name is saved successfully, even though it contains only spaces.

Expected Result:

An error message or validation should appear, preventing users from saving space-only names.

I identified several validation and usability issues in Teamspective, notably those related to channel management and user settings. Strengthening input validation and applying regression tests after each release would substantially enhance overall product reliability and user satisfaction.
Oleh, QA engineer

Oleh, QA engineer

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