Bugs found in Remind for Android
Remind is an app that facilitates communication within the academic system. The platform connects students in various locations to one digital classroom. With the Remind app, students can interact directly with teachers on school-related issues.
Remind for Android provides a simple interface for sharing media content from online sources. You can also connect with other students in the global community. The application is available in 90 languages.
We recognize the importance of communication in remote learning and how apps like Remind can improve this experience. Therefore, our QA experts decided to test the application for bugs. Check out the Remind for Android bugs we found.
The app hangs when the user returns to the ‘Birthday’ page
Severity:
Blocker
Precondition:
The user has signed up but hasn’t chosen any role.
Steps to Reproduce:
- Launch the application and choose a student role.
- Set the birthday > Next.
- Return to the previous page and press ‘Next’ again.
Environment:
Vivo U3x, Android 9,
Funtouch OS: PD1928D_A_1.15.3
Actual Result:
The message “You’re not allowed to edit your birthdate” appears. It is impossible to continue to the next step.
Expected Result:
The user is able to continue to the next step after choosing the birthday.
A 429 error appears after creating multiple classes
Severity:
Critical
Precondition:
The user is logged in.
Steps to Reproduce:
- Launch the application and press ‘Create a class’.
- Set the name > Click on ‘Create’.
- Create 3 to 5 classes and check the app behavior.
Environment:
Vivo U3x, Android 9,
Funtouch OS: PD1928D_A_1.15.3
Actual Result:
After creating the 3rd class, the hamburger menu closes by itself. After creating the 5th and 6th classes, the app shows a 429 error. Sometimes, the app hangs and needs to be relaunched.
Expected Result:
The user is able to create as many classes as they want without errors and lags.
It is possible to skip the “Join your first class” page
Severity:
Major
Steps to Reproduce:
- Launch the application.
- Press ‘Sign up with Google’ > Choose an account.
- Press ‘Agree’ and choose the student role.
- Set the birthday and close the app.
- Launch it again.
Environment:
Vivo U3x, Android 9,
Funtouch OS: PD1928D_A_1.15.3
Actual Result:
The app displays the ‘All Classes’ page.
Expected Result:
The app displays the last opened sign-up page.
All the received 4-digit codes are valid every time
Severity:
Major
Steps to Reproduce:
- Launch the application.
- Press ‘Enter your email or phone’.
- Enter an email > Next.
- Check the email for a 4-digit code.
- Press ‘See other options’ > Resend email > Next.
- Check the email for a new 4-digit code.
- Enter the code from the previous email.
Environment:
Vivo U3x, Android 9,
Funtouch OS: PD1928D_A_1.15.3
Actual Result:
The code from the previous email is still valid.
Expected Result:
All old codes are invalid. The user is able to use only the most recent code.
Information about the participants is cropped
Severity:
Minor
Precondition:
The user is logged in.
Steps to Reproduce:
- Launch the application.
- Choose a conversation and go to its details.
Environment:
Vivo U3x, Android 9,
Funtouch OS: PD1928D_A_1.15.3
Actual Result:
Information about some participants is cropped.
Expected Result:
All information is fully visible.
Impossible to create an announcement while selecting and deselecting a class repeatedly
Severity:
Minor
Precondition:
The user is logged in and is a class owner.
Steps to Reproduce:
- Launch the application and choose a class.
- Go to the ‘Messages’ tab and click on the round message icon.
- Press the ‘Announcement’ option and select a class.
- Double-tap to remove and select the class again.
Environment:
Vivo U3x, Android 9,
Funtouch OS: PD1928D_A_1.15.3
Actual Result:
The ‘Next’ button is not shown after double-tapping.
Expected Result:
The ‘Next’ button is always available when a class is selected.
The ‘Confirm’ option on the camera has the wrong hyphenation
Severity:
Minor
Precondition:
The user is logged in and is a class owner.
Steps to Reproduce:
- Launch the application and choose a class.
- Go to the ‘Messages’ tab and click on the round icon.
- Press the ‘Announcement’ option and select a class.
- Press the ‘Next’ button > Choose the ‘Camera’ option.
- Take a photo.
Environment:
Vivo U3x, Android 9,
Funtouch OS: PD1928D_A_1.15.3
Actual Result:
The text “Con-firm” appears on the button.
Expected Result:
The word “Confirm” is shown on one row.
Infinite loader animation appears when adding a child
Severity:
Minor
Precondition:
The user is logged in and is a class owner.
Steps to Reproduce:
- Launch the application and choose a class.
- Press ‘More’ > Account settings.
- Choose the ‘Family members’ option.
- Press ‘Add a child’ > Set a child name > Search.
Environment:
Vivo U3x, Android 9,
Funtouch OS: PD1928D_A_1.15.3
Actual Result:
An infinite loader animation appears.
Expected Result:
A “no result” error message is shown.
An extra error message appears during signup
Severity:
Minor
Steps to Reproduce:
- Launch the application.
- Press ‘Sign up with Google’.
- Press outside the “Choose an account” modal.
Environment:
Vivo U3x, Android 9,
Funtouch OS: PD1928D_A_1.15.3
Actual Result:
The error message “Could not sign in at this time” appears.
Expected Result:
An error message is not shown.
The image title is cropped
Severity:
Trivial
Precondition:
The user is logged in and is a class owner.
Steps to Reproduce:
- Launch the application and choose a class.
- Go to the ‘Files’ tab and choose any image.
Environment:
Vivo U3x, Android 9,
Funtouch OS: PD1928D_A_1.15.3
Actual Result:
The image title is cropped.
Expected Result:
The image title is fully visible.
Remind is an application that connects teachers, students, and parents on one platform. It has a minimalistic design and easy-to-use functionalities. While surfing the app, I found some critical issues that need to be fixed asap and some minor bugs. For instance, the app hangs during signup, and old verification codes work every time during validation. It seems like the app needs some QA attention.
