Bugs found in Moqups SaaS
Moqups is a comprehensive platform with an intuitive interface that enables teams to collaborate on design and prototypes. With drag-and-drop stencils, real-time collaboration features, and smart connectors, It caters to users who want efficiency in crafting diagrams, wireframes, and prototypes.
By enabling interactive and user-friendly designs, Moqups stands out as a practical tool for seamless teamwork. However, our Bug Crawl revealed a few areas that need attention to maintain a high-quality user experience.
Photo element vanishes after attempted replacement with unsupported format
Severity:
Major
Precondition:
- A new project is created.
- Multiple photo elements are added to the workspace.
Steps to Reproduce:
- Select a photo element.
- Click “Replace Image.”
- Choose an unsupported format (e.g., .jfif).
- The new photo appears briefly, and then an error message appears.
- Click “Continue.”
Environment:
Windows 10
Chrome 127.0.6533.89, Firefox 128.0.3, Edge 127.0.2651.86
Actual Result:
The photo element disappears from the workspace.
After a refresh, the photo block returns but is blank.
Expected Result:
When an unsupported format is used, the original image should remain unchanged.
“Project quota exceeded” error is absent, allowing creation of unsaved project under a free plan
Severity:
Major
Precondition:
- A free account exists.
- Two projects (the free plan limit) have been created.
Steps to Reproduce:
- Go to “Dashboard,” click “+ New Project,” and see the “Project quota exceeded” error.
- Open an existing project.
- Click the Moqups logo (Main Menu).
- Select “New Project.”
Environment:
Windows 10
Chrome 127.0.6533.89, Firefox 128.0.3, Edge 127.0.2651.86
Actual Result:
Users can create an extra project despite the quota. The project remains unsaved due to plan limits.
Expected Result:
A “Project quota exceeded” message should block creating of new project on the free plan.
Stroke thickness varies incorrectly with icon resizing
Severity:
Major
Precondition:
The user has an existing or newly created account.
Steps to Reproduce:
- Create a new project.
- Click “Icons” on the left.
- Drag an icon onto the workspace.
- Resize the icon to approximately 500×500 px.
- In the right panel, select red for the Stroke color.
- Set Stroke thickness to 1 pt.
Environment:
Windows 10
Chrome 127.0.6533.89, Firefox 128.0.3, Edge 127.0.2651.86
Actual Result:
The stroke appears larger than 1 pt, e.g., around 21 px for a 500×500 icon.
Expected Result:
Stroke thickness should align with the selected value, regardless of icon scale.
Inability to restore images via Recover Projects function
Severity:
Major
Precondition:
A new project with an image exists.
Steps to Reproduce:
- On the Dashboard, delete the project.
- Create another new project.
- Click the Moqups logo (Main Menu).
- Select “Recover Projects.”
- Restore the deleted project.
Environment:
Windows 10
Chrome 127.0.6533.89, Firefox 128.0.3, Edge 127.0.2651.86
Actual Result:
Images are missing from the restored project.
Expected Result:
A recovered project should retain all previous elements, including images.
Default state inconsistency for aspect ratio across various shapes
Severity:
Minor
Precondition:
A blank project is available.
Steps to Reproduce:
- Click “Stencils” on the left.
- Drag a “Circle” shape onto the workspace (aspect ratio locked by default).
- Drag a “Polygon” shape onto the workspace (aspect ratio unlocked by default).
Environment:
Windows 10
Chrome 127.0.6533.89, Firefox 128.0.3, Edge 127.0.2651.86
Actual Result:
Different shapes have different default aspect ratio states (locked vs. unlocked).
Expected Result:
All shapes should share a consistent default aspect ratio setting unless intentionally designed otherwise.
I discovered five issues, ranging from minor interface quirks to critical functional flaws that can affect user workflows. Resolving these bugs will significantly improve Moqups’ reliability and maintain a polished user experience.
