Bugs found in Mental: AI Therapy for Android
Mental is a comprehensive platform designed to support and enhance mental health. This innovative application serves as an accessible resource for those seeking guidance, therapy, and overall well-being advice.
Delving into the functionality of Mental: AI Therapy, the app is packed with a wide range of features—from the availability of professional therapists for counselling to interactive mental health tools and personalized goal setting with progress tracking. These features contribute to a holistic and effective mental health journey.
As the QAwerk team, we recently conducted a thorough Bug Crawl of Mental and identified several bugs that could potentially impact its performance and user experience. Our QA engineers carried out a QA test of the QAwerk test blog: Mental: AI Therapy for Android, and here are the results of our work.
Audio continues to play when app is closed
Severity:
Critical
Precondition:
Log in to the account.
Steps to Reproduce:
- In the bottom menu, click on the “Training” button.
- Scroll down to the “Book Summaries” block.
- Click on the “Book Summaries” block.
- Click on any book.
- Click on the audio play button.
- Click on the back button.
- Minimize the app.
- Close the app completely.
- Check the notification bar.
Environment:
Xiaomi Mi 10 (Android 13 TKQ1.221114.001, Xiaomi HyperOS 1.0.1.0)
Actual Result:
The audio continues to play when the app is closed.
Expected Result:
After closing the app, the widget should also close, and audio playback should stop.
After leaving audio playback page, audio playback cannot be stopped upon returning to page
Severity:
Critical
Precondition:
Log in to the account.
Steps to Reproduce:
- In the bottom menu, click on the “Training” button.
- Scroll down to the “Book Summaries” block.
- Click on the “Book Summaries” block.
- Click on any book.
- Click on the audio play button.
- Click on the back button.
- Click on the same button.
- Click on the audio play button.
Environment:
Xiaomi Mi 10 (Android 13 TKQ1.221114.001, Xiaomi HyperOS 1.0.1.0)
Actual Result:
After leaving the audio playback page, audio playback cannot be stopped upon returning to the page.
Expected Result:
It should be possible to stop audio playback.
Session that should last 15 minutes lasts more than 16 minutes
Severity:
Major
Precondition:
Log in to the account.
Steps to Reproduce:
- Click on the “AI Therapy” button.
- Click on the “Start 15m Session” button.
- Choose “Randall” as the therapist.
- Click on the “Talk to Randall” button.
- Click on the “Talk to Randall” button.
- Enter pin.
- Repeat the pin.
- Click on the “I will speak” button.
- Conduct dialogue throughout the session.
Environment:
Xiaomi Mi 10 (Android 13 TKQ1.221114.001, Xiaomi HyperOS 1.0.1.0)
Actual Result:
A session that should last 15 minutes lasts more than 16 minutes.
Expected Result:
A session scheduled to last 15 minutes should last exactly 15 minutes.
Empty notifications displayed to user in application
Severity:
Major
Precondition:
Create a Google account.
Steps to Reproduce:
- Click on the “Log in with Google” button.
- Select the account you created earlier and log in through it.
Environment:
Xiaomi Mi 10 (Android 13 TKQ1.221114.001, Xiaomi HyperOS 1.0.1.0)
Actual Result:
Empty notifications are displayed to the user in the application.
Expected Result:
The user should not see empty notifications.
Names on button change with delay
Severity:
Minor
Precondition:
Log in to the account.
Steps to Reproduce:
- Click on the “AI Therapy” button.
- Click on the “Start 15m Session” button.
- Swipe left several therapists.
- Wait for the button name to change.
Environment:
Xiaomi Mi 10 (Android 13 TKQ1.221114.001, Xiaomi HyperOS 1.0.1.0)
Actual Result:
The тames on button change with a delay.
Expected Result:
The тame on button should change dynamically with the carousel.
Keyboard overlay button on feedback form
Severity:
Minor
Precondition:
Log in to the account.
Steps to Reproduce:
- Click on the “AI Therapy” button.
- Click on the “Start 15m Session” button.
- Choose “Randall” as the therapist.
- Click on the “Talk to Randall” button.
- Click on the “Talk to Randall” button.
- Enter pin.
- Repeat the pin.
- Click on the “I will speak” button.
- Conduct dialogue throughout the session.
- Click on the “End Session” button.
- Set 3 stars.
Environment:
Xiaomi Mi 10 (Android 13 TKQ1.221114.001, Xiaomi HyperOS 1.0.1.0)
Actual Result:
The keyboard overlay button is on the feedback form.
Expected Result:
The keyboard should not overlap the button.
Button is superimposed on pagination indicators of carousel
Severity:
Minor
Precondition:
Log in to the account.
Steps to Reproduce:
- Click on the “AI Therapy” button.
- Click on the “Start 15m Session” button.
Environment:
Xiaomi Mi 10 (Android 13 TKQ1.221114.001, Xiaomi HyperOS 1.0.1.0)
Actual Result:
The button is superimposed on pagination indicators of the carousel.
Expected Result:
The button should not overlap the pagination indicators of the carousel.
Price of in-app purchase does not fit on screen
Severity:
Minor
Precondition:
Log in to the account.
Steps to Reproduce:
- Click on the “Log in with Google” button.
- Select the account you created earlier and log in through it.
- Click on the top bar of the app.
Environment:
Xiaomi Mi 10 (Android 13 TKQ1.221114.001, Xiaomi HyperOS 1.0.1.0)
Actual Result:
The price of the in-app purchase does not fit on the screen.
Expected Result:
Price must fit on the entire screen.
Slider does not display smooth animation
Severity:
Trivial
Precondition:
Log in to the account.
Steps to Reproduce:
- Click on the “Training” button in the bottom menu.
- Click on “The Daily Do” slider and drag the slider from left to right.
Environment:
Xiaomi Mi 10 (Android 13 TKQ1.221114.001, Xiaomi HyperOS 1.0.1.0)
Actual Result:
The slider does not display smooth animation.
Expected Result:
The slider should display smooth animation.
Phone status bar is missing on login page
Severity:
Trivial
Precondition:
Open application.
Steps to Reproduce:
Open application.
Environment:
Xiaomi Mi 10 (Android 13 TKQ1.221114.001, Xiaomi HyperOS 1.0.1.0)
Actual Result:
The phone status bar is missing on the login page.
Expected Result:
The phone status bar should be displayed on the login page.
Tag frame is cut off on right
Severity:
Trivial
Precondition:
Log in to the account.
Steps to Reproduce:
- In the bottom menu, click on the “Training” button.
- Scroll down to the “Book Summaries” block.
Environment:
Xiaomi Mi 10 (Android 13 TKQ1.221114.001, Xiaomi HyperOS 1.0.1.0)
Actual Result:
The tag frame is cut off on the right.
Expected Result:
The tag frame should not be cut off on the right.
I audited Mental: AI Therapy for Android and discovered critical functional issues along with several UI inconsistencies that may disrupt the user experience. I recommend immediate corrective action and extensive regression testing to ensure stable performance and enhanced usability.
