Bugs‌ ‌found‌ ‌in‌ Lumosity for iOS: ‌QAwerk‌ ‌Bug‌ ‌Crawl‌

Lumosity:
Brain Training

4.7

Lumosity is a mind training platform that provides multiple exercises for your brain. The app contains a cognitive training program that uses fun and interactive science-based games to improve learning. Lumosity also has over 40+ game puzzles to challenge your memory, math, problem-solving, and language skills. You can set your baseline scores with a short test exercise.

The Lumosity app’s workout modes enable you to curate and personalize your training habits. You can analyze your progress to identify your core strengths and weaknesses. Lumosity for iOS is available in English, Spanish, French, German, and Korean.

Our QA team loved this cognitive learning app, so we decided to carry out thorough testing and share the results with you.

10KK downloads
90.1K ratings

An error occurs when signing up with Facebook

Severity:

Major

Steps to Reproduce:
  1. Launch the application.
  2. Tap ‘Let’s get started’.
  3. Tap the Facebook icon > Continue.
  4. Proceed through this flow.
Environment:

iPhone 8 Plus,
iOS 14.4 (18D52)

Actual Result:

The error message “An unknown error has occurred, please try again or contact us at Help.lumosity.com” appears.

Expected Result:

The user is signed up with their Facebook account.

An error occurs when signing up with the Apple ID

Severity:

Major

Steps to Reproduce:
  1. Launch the application.
  2. Tap ‘Let’s get started’.
  3. Sign up with Apple ID.
Environment:

iPhone 8 Plus,
iOS 14.4 (18D52)

Actual Result:

The error message “The operation couldn’t be completed. (LLUserSessionErrorDomain error 9.)” appears.

Expected Result:

The user is signed up with their Apple ID.

Impossible to sign up with a valid corporate email

Severity:

Major

Steps to Reproduce:
  1. Launch the application.
  2. Sign up with your email.
  3. Fill in all fields with valid data.
  4. Enter a valid corporate email.
Environment:

iPhone 8 Plus,
iOS 14.4 (18D52)

Actual Result:

The error message “Sorry, we couldn’t create a new account using this information. If you already have an account, please log in.” appears.

Expected Result:

The user is able to sign up with a valid corporate email.

Impossible to connect a Facebook account

Severity:

Major

Precondition:

The user is signed in.

Steps to Reproduce:
  1. Launch the application.
  2. Go to the ‘More’ tab > Account settings.
  3. Tap ‘Edit Account’ > Connect to Facebook.
Environment:

iPhone 8 Plus,
iOS 14.4 (18D52)

Actual Result:

It is impossible to connect a Facebook account. An infinite loader animation appears.

Expected Result:

The Facebook account is connected successfully.

Username validation is missing

Severity:

Minor

Steps to Reproduce:
  1. Launch the application.
  2. Tap ‘Let’s get started’.
  3. Sign up with Apple ID.
  4. Set any symbol as the first name and choose the birthday.
  5. Tap ‘Sign up’.
Environment:

iPhone 8 Plus,
iOS 14.4 (18D52)

Actual Result:

The username validation is missing.

Expected Result:

The user is able to use only letters and some symbols as their name.

The ‘Give feedback’ option redirects to the ‘Help Center’

Severity:

Minor

Precondition:

The user is signed in.

Steps to Reproduce:
  1. Launch the application.
  2. Go to the ‘More’ tab > Give feedback.
Environment:

iPhone 8 Plus,
iOS 14.4 (18D52)

Actual Result:

The user is redirected to the ‘Help Center’.

Expected Result:

The user is redirected to the ‘Feedback’ page and is able to send a feedback message.

Logout confirmation is missing

Severity:

Minor

Precondition:

The user is signed in.

Steps to Reproduce:
  1. Launch the application.
  2. Go to the ‘More’ tab > Account settings.
  3. Scroll down > Log out.
Environment:

iPhone 8 Plus,
iOS 14.4 (18D52)

Actual Result:

The logout confirmation is missing.

Expected Result:

The user sees the logout confirmation window and is able to confirm or cancel the action.

Lumosity is a great app for brain training. The application also helps to improve memory using fun and interesting games. However, the app has some flaws when the user is trying to create an account. The Apple ID and Facebook sign-up options are flawed. Let’s hope these issues get fixed for a better user experience.
Yevhenii, QA engineer

Yevhenii, QA engineer

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